What are the responsibilities and job description for the Operations Coordinator (Retail / Store) position at Harvey Nash?
Job Title: Operations Coordinator (Retail / Store)
Location: Matawan, NJ
Duration: Full-time/Contract
Job Description:
We are seeking an Operations Coordinator with strong Project Management skills to support onboarding and operational readiness for new retail store members. This role will focus on store onboarding, vendor coordination, and cross‑functional execution, ensuring smooth rollout and operational efficiency.
The ideal candidate has experience in retail or grocery environments, understands POS systems, and can effectively manage multiple moving parts in a fast‑paced setting.
Key Responsibilities
- Support end‑to‑end onboarding of new store locations, ensuring readiness across systems and operations
- Coordinate with internal teams and external vendors to manage onboarding timelines and deliverables
- Act as a liaison between store members, IT, and operations teams
- Track onboarding progress, risks, and dependencies (PM‑style execution)
- Assist in vendor relationship coordination and issue resolution
- Ensure proper setup and integration of POS systems and store applications
- Support process improvements to enhance onboarding efficiency and store experience
- Maintain clear communication with stakeholders on progress and challenges
Required Skills & Experience
- Experience in operations, project coordination, or retail support roles
- Strong project coordination / PM skillset (tracking, timelines, execution)
- Understanding of POS systems (Strong plus)
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast‑paced environment
- Highly organized and detail‑oriented
Nice to Have
- Experience in the grocery / retail industry
- Exposure to store onboarding or rollout projects
- Bilingual Spanish(preferred but not required)
Salary : $55,000 - $65,000