Organizational Change Management (OCM) Specialist

Job Description
Change Management Specialist: Implements organizational change initiatives that enable the organization to achieve greater performance.

Responsibilities
- Conducting needs analysis and impact assessment to determine the most effective approach for implementing change of all types: organizational change, strategy rollouts, process improvements, system implementations, and behavioral change.
- Providing consultation, planning, workshop facilitation, and recommendations to internal clients responsible for managing organizational change.
- Influencing and leading people to adoption of the organization's change initiatives to attain business results.
- Carrying out organizational change programs and activities and ensuring consistent and timely execution of change implementation plans.
- Writing and designing internal communications, running working team meetings, and presenting work to management.

Skills:
- Exceptional verbal and written communication skills.
- Strong interpersonal skills, problem solving skills, client-focus, and attention to detail.
- Ability to work independently and manage one’s time.
- Knowledge of organizational change management principles or experience rolling out process and people changes in a business.
- Knowledge of computer software, such as MS Word, MS PowerPoint, MS excel, etc.

Position’s Contributions to Work Group:
- Serve as a Change Management and Communications Specialist working with business units all over a large, matrixed company
- Influence and guide changes within project and transformations
- Responsible for creating and driving Change Plans
- Responsible for creating the artifacts, communications, or deliverables necessary to drive change
- Coordinating meetings, driving action items, thinking analytically

Reason/motivation for request:
- Backfill

Why Client? “Whether it be ground-breaking products, best in class solutions or a lifelong career, you can build what matters to you at Client. With 150 locations in countries around the world, what you create at Client travels and helps people around the world. You can collaborate with the best minds in the industry, complete meaningful work and continuously grow and develop through our various opportunities. Here, you can do the work that matters.”

Why this Role?
- We are an internal change management office working with projects and executives across every division of the enterprise. No project or change is exactly the same, so we are adaptable, trusted guides to the organization.

Typical task breakdown:
- Maintain relationship with internal clients to understand upcoming change (people, process, system, behavior, or culture changes)
- Run working team meetings (facilitating while sharing screen)
- Influence and guide changes, including convincing upper leadership to understand the importance of change management
- Write and design materials to support a change rollout while maintaining consistent messaging across channels
- Coordinate activities and ensure consistent and timely execution of change implementation plans
- Use surveys, interviews, and focus groups to gather perspectives and measure change adoption

Interaction with team:
- They will be provided a mentor to help them on-board and get up to speed. Then the mentor will work through project with them as needed until they are ready to take on the project alone

Team Structure
- Three senior employees/specialists who serve as team leads, trainers, and project startup guides. Remaining employees own internal customer relationships and drive own change plans.

Work environment:
- Fully onsite( five days a week)

Education & Experience Required:
- Years of experience: 5 years of experience in Organizational Change Management, transformation leadership, or strategic communication
- Degree requirement: 2-year degree required, bachelor’s preferred
- Do you accept internships as job experience: yes
- Open to Masters: 2- 3 years experience
- Are there past or additional job titles or roles that would provide comparable background to this role: Change Management consultant, communications representative, public relations specialist, program manager, executive coach

Top 3 Skills
- Verbal/written communication
- Ability to lead without authority
- Problem-Solving / Adaptability

Additional Technical Skills
(Required)
- Knowledge of computer software, such as MS Word, MS PowerPoint, MS excel, etc.
- Knowledge of organizational change management principles

(Desired)
- Bonus: Ability to share screen and make writing and design edits in real-time.

Soft Skills
(Required)
- Strong in communication, execution, and leading without authority
- Problem-Solving and Adaptability
- Ability to work independently

(Desired)
- Convince stakeholders
- Presentation and workshop facilitation confidence

Disqualifiers/Red Flags/Overqualifications:
- No experience in Organizational Change Management Professional
- Candidate not willing to be onsite five days a week

Travel Requirement: 0- 25% Client facilities in the Midwest United States (Illinois, Minnesota, Ohio, etc.) – travel unlikely and extremely minimal (less than 5%)
Export Control Requirements: No

Job Type: Contract

Pay: $39.00 - $42.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $39 - $42