2027 Summer Intern - Org. Change Management - Org. Change Analyst

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Responsibilities

Grow Your Skills, Grow Your Potential

Are you an ambitious Org Change Analyst ready to take on a thrilling internship experience? Look no further! Join our remarkable Organizational Change Management and Communications Team and be at the forefront of operational process improvement in the P&C Claims industry. This is your chance to shape the future of claim handling practices and contribute to exciting enterprise initiatives that will leave a lasting impact.

• Apply your passion for change and communications to support our P&C Claims employees as we develop the future of State Farm claim handling.
• Collaborate closely with our business partners to understand key process opportunities and translate them into working requirements.
• Work with process engineering teams as initiatives take shape and move to operational implementation.
• Navigate through ambiguous business requirements, leveraging your learned business acumen, research skills, and peer collaboration to refine requirements for optimal results.
• Manage time effectively to deliver results across multiple timelines in both agile and non-agile environments.
• Support the development of change management and communication deliverables, which may include stakeholder assessments, communication plans, employee communications, presentations, readiness activities, and adoption efforts.
• Build relationships and collaborate with team members and business partners across P&C Claims.
  
  

Qualifications

We Are Looking For The Following:

• Must be a current college student (preferably juniors and seniors) pursuing a degree in Communications, Organizational Change Management, Industrial-Organizational Behavior, Business Administration, or related fields.
• A GPA of 3.5 or higher cumulative, and in major is required.
  
  

Business Acumen and Competencies:

• Excellent communication (written/verbal) and leadership skills to partner directly with business and operational partners.
  
  

Mindset and Working Style:

• Strong learning agility to analyze information and work through root causes of issues.
• Exceptional critical thinking and analytical problem-solving skills.
• Strong attention to detail.
• Ability to organize and prioritize work assignments.
• Comfort working through ambiguity and asking questions to gain clarity.
• Ability to work both independently and collaboratively as part of a team.
  
  

Internship Program Eligibility:

• To be eligible for the summer internship program, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Students who apply MUST be returning to school for at least one semester following the summer internship. Selected interns must reside within the continental U.S. for the duration of the summer internship.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity***
  
  

What You Can Expect:

• The internship will occur between June 2, 2027 to August 11, 2027
• Hours: Monday-Friday, 38.75 hours per week
• Due to the short duration of the summer program, it is an expectation that hired interns will be available for the duration of the summer internship with little to no disruption in work schedule.
• Pay: $24.00/hour. In addition, interns selected for our summer internship program will be eligible for a $2,000 stipend!
• Work Arrangement: Hybrid: Selected interns should plan to spend some time working from home and some time working in the office as part of our hybrid work environment. Please note, relocation benefits DO NOT apply.
• HUB LOCATION: Bloomington, IL, Richardson, TX, Tempe, AZ or Dunwoody, GA (Must relocate to any of the listed locations for the summer)
  
  

Next Steps

• Application deadline is expected to close on or before 10/28/2026. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline, so apply as soon as possible! To submit an application, click "Apply" on the job listing page on the State Farm career site. You will need to upload your resume when you apply. Please make sure to include your GPA.
• Qualified and competitive candidates will be invited to participate in the interview process. This is where the excitement begins!
  
  

What’s In It For You:

• Competitive pay
• Direct experience you can leverage for your future career
• An opportunity to learn and network with industry-leading influencers
• Mentoring and Development to help you succeed
• We love to give back! Being involved in volunteer opportunities is a way to give back to the community.
• We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!
  
  

We are not just offering an internship but the opportunity for a meaningful career! Come join our passionate team!

Our Benefits

We are excited to offer our interns a tailored set of benefits with a range of valuable perks to help support you during your time with us!

Time Off

• 40 hours of Life Leave
• Military Leave
  
  

Financial Benefits

• 401(K) Savings Plan (Eligible at age 18)
• Mutual Funds (Eligible at age 18)
• Commuter Benefits
  
  

Miscellaneous Benefits

• Wellness programs
• US Discount program
• Good Neighbor Grant program
• Matching Gift program
• Employee Assistance Fund
• Company Holidays