What are the responsibilities and job description for the Auto Body Estimator / Administrative Assistant – Training Provided position at Harvey Automotive Group?
2550 28th Street. SE Grand Rapids, MI 49512
Auto Body Shop Estimator /
Administrative Assistant
Previous Experience as a Body Shop Estimator and/or Administrative Role Preferred but We Will Train
Generous Pay Plan Great Benefits!
Harvey Automotive’s Lexus and Cadillac body shops are seeking a dedicated Estimator / Administrative Assistant to join our team. You’ll prepare estimates and handle scheduling, customer communication, insurance paperwork, and support the body shop team to keep repairs moving smoothly and provide excellent support to our staff and customers.
Why Work for Harvey Automotive:
- A familyâ€'owned dealership where people are treated with respect and supported every day.
- A teamâ€'first culture — everyone works together, and no one is set up to fail.
- Stable leadership, great owners, and a workplace where your contributions genuinely matter.
- A place employees describe as fair, positive, and encouraging, with real opportunities to grow.
Please explore our Harvey Automotive Careers Page but don't forget to click 'Apply Now' on this page.
What we offer:
Generous pay plan!- Medical, Dental, Vison & Other Insurance Coverage Available
- Paid Holidays
- 401(k) with matching contribution available
Responsibilities:
- Inspect damaged vehicles and identify required repairs
- Prepare accurate repair estimates, including labor, parts, materials, and refinishing
- Complete other tasks related to the estimates
- Manage administrative tasks for the body shop
- Schedule appointments and coordinate with customers
- Answer phones, emails, and customer questions
- Maintain accurate records of repairs and services
- Assist in processing insurance claims
- Handle customer inquiries and provide exceptional service
- Support the body shop manager with daily operations
- Process payments and invoices Support estimators and technicians with daily admin tasks – undergo training to become an estimator.
Requirements:
Previous experience as a Body Shop Estimator and/or an administrator role preferred- Body shop, dealership, or insurance experience is a plus
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Proficient in Microsoft Office Suite and other relevant software
- High school diploma or equivalent
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Pre-employment background checks are required, including MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.