What are the responsibilities and job description for the Customer Account Representative position at Harvestadvertisinginc?
About Us
At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We tailor every solution to maximize your growth.
Position Summary
Harvest Advertising Inc is looking for a Customer Account Representative to support customer relationships, account management activities, and client satisfaction initiatives. This entry-level role offers valuable experience in customer engagement and account coordination.
Responsibilities
- Build and maintain positive customer relationships.
- Assist customers with account-related questions and requests.
- Provide information regarding products, services, and promotions.
- Monitor account activity and assist with follow-up.
- Work with internal teams to support customer satisfaction.
- Track customer feedback and prepare reports.
- Help coordinate account updates and ongoing support.
- Maintain organized account records.
- Participate in training and team meetings.
Qualifications
- High school diploma or equivalent required
- Strong interpersonal and communication skills.
- Excellent organizational abilities.
- Attention to detail and problem-solving skills.
- Basic computer proficiency.
- Ability to work collaboratively.