What are the responsibilities and job description for the Front Office Coordinator/Receptionist position at Harvest Grove Orthodontics?
Front Office Coordinator – Orthodontic Practice
Location: 11143 Harlem Rd. Suite 480, Richmond, TX 77406
Pay: $16-$20/hour
Job Type: Full-time | In-Person
About the Role
We’re looking for a motivated and friendly Front Office Coordinator to join our dynamic orthodontic practice. This key position ensures smooth scheduling, patient communication, and administrative efficiency while creating a welcoming environment for patients and their families.
If you’re a go getter with excellent communication skills and a passion for delivering exceptional service, we’d love to hear from you! Dental Receptionist experience is preferred but not required we’re willing to train the right candidate with a positive attitude, bubbly personality and willingness to learn.
Responsibilities
Patient Scheduling & Communication:
- Schedule patient appointments while following scheduling templates and protocols.
- Use treatment notes to ensure accurate follow-up visits.
- Monitor and optimize the schedule to ensure timely and superior care.
- Utilize scripting to maintain professionalism and ensure patient understanding.
- Contact patients from the “patients needing appointment” list to ensure a full schedule.
- Greet patients warmly and ensure all follow-up visits are scheduled before leaving.
- Provide school/work excuses as needed.
Administrative Duties:
- Answer phones promptly with a bubbly and professional demeanor.
- Respond to emails, voicemails, and text messages in a timely manner.
- Organize and lead morning team meetings.
- Keep patient files and office systems accurate and up to date.
- Open and sort mail, log lab cases, and manage daily administrative tasks.
Daily Operations:
- Open and prepare the office for the day (print schedules, check voicemails, etc.).
- Check in and out patients, process payments, and verify insurance details.
- Follow up with patients who missed appointments.
- Prepare for the next day and ensure the office is closed down properly (turn off equipment, lock doors, etc.).
Team Collaboration:
- Communicate schedule changes with team members and assist with various office tasks as assigned by the doctor.
What We’re Looking For
The ideal candidate will possess:
- Experience: 1-2 years in orthodontics or the dental field (preferred).
- Skills: Strong time management, multitasking, and computer proficiency.
- Personality: Friendly, adaptable, and a team player with excellent communication skills.
- Commitment: Consistent availability and a desire to grow with our practice.
Why Join Our Team?
- Consistent hours with evenings and possible weekends.
- Competitive pay ($16-$20/hour).
- A brand-new office with growth opportunities.
- Supportive team and doctor who value your contributions.
- Flexible schedule for a work-life balance.
Location Requirements
- Must reliably commute or plan to relocate to Richmond, TX 77406 before starting work.
If you’re excited about working in a fast paced, friendly environment where you can grow in your role, we want to hear from you! Send us your resume today we can’t wait to meet you!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $20