What are the responsibilities and job description for the Janitorial Account Manager- Commercial Cleaning position at Harvard Maintenance?
We are looking for a dependable, people-focused Account Manager to help oversee daily janitorial operations at our client locations. This role is ideal for someone who is organized, detail-oriented, and enjoys working with both customers and employees.
The ideal candidate doesn’t need extensive industry experience — we can train the operational side. What matters most is a strong work ethic, a positive attitude, professionalism, and a proactive approach to problem-solving and client support.
This Account Manager will manage the day and night cleaning teams, maintain supplies, support payroll processes, and build positive relationships with tenants and customers.
What You’ll Do
- Help oversee day and night janitorial teams
- Support staffing schedules and daily operations
- Order and maintain cleaning supplies and inventory
- Assist with payroll and employee timekeeping
- Walk client spaces and help ensure quality standards are met
- Meet with tenants or customers to resolve concerns quickly and professionally
- Build strong customer relationships and identify additional service opportunities
- Communicate with employees, supervisors, and clients throughout the day
- Help keep operations organized and running smoothly
What We’re Looking For
- Positive attitude and professional demeanor
- Strong hospitality and customer service mindset
- Reliable, hardworking, and dependable
- Organized and detail-oriented
- Comfortable managing multiple tasks in a fast-paced environment
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer skills (email, Microsoft Office, etc.)
- Leadership, hospitality, retail, customer service, or supervisory experience is helpful
- Janitorial or facility experience is a plus, but not required
- Bilingual is a plus, but not required
Why You’ll Love Joining Harvard’s Team:
- We are an industry leader offering stability and growth opportunities.
- FT Benefits include Health, Dental, Vision, Disability insurance, 401k, Health Spending Account, paid time off, and holidays.
- Recognition and Professional Development Programs.
- An Equal Opportunity Employer --- M/F/D/V.