Facilities Account Manager

Job Summary

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

• Interface with client management and contractors staff to coordinate and execute cleaning and other projects.
• Monitor to ensure quality control expectations are met.
• Manage work order system.
• Manage expenditures such as labor and supplies to budget.
• Manage schedules to ensure contract compliance.
• Review employee performance and be able to execute corrective action plans.
• Complete all quality control programs in accordance with company guidelines.
• Approve payroll.
• Support site supervisor.
• Supervise and mentor team members.
• Oversee and enforce disciplinary actions in accordance with company policies and procedure.
  
  

Qualifications

• Minimum (2) years’ experience of janitorial operations management preferred.
• Excellent written and verbal communication skills.
• Experience with new construction, space reuse and constantly changing space needs.
• Experience with creating and managing complex budgets.
• Ability to self-manage daily activities.
• Must be flexible with work hours and schedule.
• Technical knowledge of all aspects of janitorial service delivery.
• Proficient in Microsoft office.
  
  

About Harvard Maintenance, Inc.

Harvard Maintenance is the largest and fastest growing family owned provider of high-quality janitorial services in the United States. With over 400M sq ft serviced in the United States, Harvard has become a source of invested people that help create spaces where people genuinely want to be. Our combined team of more than 10,000 skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries. Offices and openings in the lower 48 states.