What are the responsibilities and job description for the Service Coordinator position at Harty Mechanical?
Harty Mechanical located in Austin, MN is seeking a service coordinator to join the team in the office and provide support to the service division. We are a locally owned and family operated growing company.
Primary responsibilities:
- Maintain and manage service requests.
- Support for service department and its team members. Including 1) ordering parts and material for technicians 2) tracking deliveries and coordinating schedule accordingly and 3) assisting and guiding dispatch as needed.
- Provide service repair estimates for technicians.
- Provide coverage for Service Personnel when necessary.
- Assist with dispatching.
- Assist with technician and customer issues, questions, inquiries, etc.
- Assist with taking Service Calls.
- Give field purchase orders.
- Process warranty requests.
- Assist with general correspondence.
- Assist with billing.
- Coordinate the permit application process.
- Organize service parts stock.
- Miscellaneous duties as requested by Operations Manager.
Qualifications:
- Previous experience with HVAC or Plumbing preferred.
- Office/Bluebeam/Revu experience preferred.
- Work well in fast paced environment.
- Work well with others.
Hourly rate will be based on experience.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $20