What are the responsibilities and job description for the Sales Associate - PT - Middlefield position at Hartville Hardware?
Description
NOW HIRING - Part-Time
Sales Team Member
Hardware | Electrical | Plumbing | Paint - Hartville Hardware Middlefield
At Hartville Hardware, we believe a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect creates a positive work environment where everyone feels valued and supported.
Hardware
Electrical
Plumbing
Paint
Hours
25-28 hrs/week avg
Schedule
Mon-Sat Available
Availability
Evenings to 7 PM Saturdays
Type
Part-Time
Mon - Fri: 6:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Who We Are
As a locally owned and operated company, we take pride in leading the markets we serve - driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence.
For over 52 years, we have provided a workplace where many team members have built lifelong careers, some serving for more than 40 years. Our Middlefield location has been proudly serving the community since September 2024 and we are continuing to grow our team.
Position Summary
As a Sales Team Member covering Hardware, Electrical, Plumbing, and Paint, you will play a key role in helping customers tackle their home improvement and repair projects. You will provide expert product recommendations, answer technical questions, and ensure customers walk away with exactly what they need. The ideal candidate is knowledgeable, customer-focused, and genuinely enjoys helping people find solutions.
What You'll Do
Customer Service & Sales
• Assist customers in selecting the right hardware, electrical, plumbing, and paint products for their specific projects
• Provide basic to advanced advice on product usage, installation, and maintenance
• Build positive relationships with customers through exceptional, knowledgeable service
• Resolve customer questions and concerns professionally and in a timely manner
Product Knowledge & Support
• Understand and confidently explain the features, benefits, and applications of products across all four departments
• Guide customers in selecting the correct materials for repairs, renovations, and DIY projects
• Offer hands-on troubleshooting assistance for common home improvement challenges
• Stay current on new products, promotions, and department changes
Merchandising & Department Upkeep
• Ensure products are well-stocked, correctly labeled, and attractively displayed at all times
• Keep work areas clean, organized, and safe for both customers and team members
• Assist with restocking and inventory management as needed
Team Collaboration & Store Operations
• Work closely with teammates to provide a seamless shopping experience across departments
• Follow all store policies and safety guidelines while handling products and assisting customers
• Participate in promotional events, sales initiatives, and product training sessions
Qualifications
• Retail or customer service experience preferred - hardware, electrical, plumbing, or paint background a strong plus
• Basic knowledge of home improvement, repairs, and building materials
• Strong communication skills - an adept listener with a genuine desire to help
• Problem-solving mindset and a teachable, growth-oriented attitude
• Reliable work ethic and proven attendance track record
• Ability to lift and move products as needed
• Comfortable using point-of-sale systems and basic technology
• Flexible and able to adapt in a fast-paced, changing environment
• Must be available Saturdays and evenings until 7:00 PM
Our Values
We Do Whatever It Takes
Committed to excellence and problem-solving
We Give More Than Expected
Going above and beyond every day
We Are Long-Term Focused
Building careers and relationships that last
Benefits
Competitive Pay
401(k) with Company Match
Team Member Discounts
Professional Development
Wellness Programs
Join the Hartville Hardware Middlefield Team!
If you enjoy helping people, problem-solving, and working with home improvement products - we would love to hear from you.
Apply at www.hartvillejobs.com
NOW HIRING - Part-Time
Sales Team Member
Hardware | Electrical | Plumbing | Paint - Hartville Hardware Middlefield
At Hartville Hardware, we believe a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect creates a positive work environment where everyone feels valued and supported.
Hardware
Electrical
Plumbing
Paint
Hours
25-28 hrs/week avg
Schedule
Mon-Sat Available
Availability
Evenings to 7 PM Saturdays
Type
Part-Time
Mon - Fri: 6:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Who We Are
As a locally owned and operated company, we take pride in leading the markets we serve - driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence.
For over 52 years, we have provided a workplace where many team members have built lifelong careers, some serving for more than 40 years. Our Middlefield location has been proudly serving the community since September 2024 and we are continuing to grow our team.
Position Summary
As a Sales Team Member covering Hardware, Electrical, Plumbing, and Paint, you will play a key role in helping customers tackle their home improvement and repair projects. You will provide expert product recommendations, answer technical questions, and ensure customers walk away with exactly what they need. The ideal candidate is knowledgeable, customer-focused, and genuinely enjoys helping people find solutions.
What You'll Do
Customer Service & Sales
• Assist customers in selecting the right hardware, electrical, plumbing, and paint products for their specific projects
• Provide basic to advanced advice on product usage, installation, and maintenance
• Build positive relationships with customers through exceptional, knowledgeable service
• Resolve customer questions and concerns professionally and in a timely manner
Product Knowledge & Support
• Understand and confidently explain the features, benefits, and applications of products across all four departments
• Guide customers in selecting the correct materials for repairs, renovations, and DIY projects
• Offer hands-on troubleshooting assistance for common home improvement challenges
• Stay current on new products, promotions, and department changes
Merchandising & Department Upkeep
• Ensure products are well-stocked, correctly labeled, and attractively displayed at all times
• Keep work areas clean, organized, and safe for both customers and team members
• Assist with restocking and inventory management as needed
Team Collaboration & Store Operations
• Work closely with teammates to provide a seamless shopping experience across departments
• Follow all store policies and safety guidelines while handling products and assisting customers
• Participate in promotional events, sales initiatives, and product training sessions
Qualifications
• Retail or customer service experience preferred - hardware, electrical, plumbing, or paint background a strong plus
• Basic knowledge of home improvement, repairs, and building materials
• Strong communication skills - an adept listener with a genuine desire to help
• Problem-solving mindset and a teachable, growth-oriented attitude
• Reliable work ethic and proven attendance track record
• Ability to lift and move products as needed
• Comfortable using point-of-sale systems and basic technology
• Flexible and able to adapt in a fast-paced, changing environment
• Must be available Saturdays and evenings until 7:00 PM
Our Values
We Do Whatever It Takes
Committed to excellence and problem-solving
We Give More Than Expected
Going above and beyond every day
We Are Long-Term Focused
Building careers and relationships that last
Benefits
Competitive Pay
401(k) with Company Match
Team Member Discounts
Professional Development
Wellness Programs
Join the Hartville Hardware Middlefield Team!
If you enjoy helping people, problem-solving, and working with home improvement products - we would love to hear from you.
Apply at www.hartvillejobs.com