ABOUT HRM ENTERPRISES

Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.

Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.

Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.

POSITION OVERVIEW

As a Cashier at Hartville Hardware, you are the final impression a guest takes with them — and that moment matters. Your role is to close every shopping trip on a high note: warm, accurate, efficient, and genuinely friendly. You will process transactions, handle payments, and serve as a trusted point of contact for any last-minute questions or concerns.

WHAT YOU WILL DO

GUEST SERVICE

• Greet each guest with a friendly and welcoming demeanor throughout the checkout process
• Provide prompt, courteous service that leaves a positive lasting impression
• Address guest inquiries and resolve issues in a professional and helpful manner

POINT-OF-SALE OPERATIONS

• Accurately and efficiently process guest purchases using the cash register and electronic systems
• Handle cash, credit, and other forms of payment accurately and responsibly
• Ensure the checkout area is clean, organized, and well-stocked with necessary supplies at all times
• Process exchanges and returns following established store procedures

ACCURACY & PRODUCT KNOWLEDGE

• Double-check prices and ensure accuracy throughout each transaction
• Develop a working knowledge of store products to assist guests with basic inquiries at checkout
• Collaborate with team members to stay current on promotions and product information

SECURITY & LOSS PREVENTION

• Adhere to security and loss prevention policies to protect guests, team members, and company assets
• Monitor and promptly report any suspicious activities to store management

WHAT WE ARE LOOKING FOR

• Previous experience as a cashier or in a customer service role is preferred
• Strong numerical and cash-handling skills with a high degree of accuracy
• Excellent communication and interpersonal abilities — you genuinely enjoy helping people
• Attention to detail in all aspects of transaction processing
• Ability to remain composed and professional during busy periods and extended periods of standing

PHYSICAL REQUIREMENTS

OUR VALUES & WHAT WE EXPECT

We seek individuals who thrive in a collaborative environment and share our commitment to going above and beyond for every guest. Our core values guide everything we do:

WHY YOU WILL LOVE IT HERE

COMPENSATION PACKAGE

• Competitive PayWe offer competitive hourly pay commensurate with your skills, experience, and the current market standards.
• Flexible SchedulePart-time hours with scheduling that works within our business hours and your availability.
• Team Member DiscountsExclusive discounts on our products and services, reflecting our appreciation for valued team members.
• Wellness ProgramsParticipation in wellness programs designed to enhance your overall health and well-being.
• Professional DevelopmentOngoing opportunities for growth and development within HRM Enterprises.

PRE-EMPLOYMENT SCREENING