Success Enablement Group – Learning Consultant

Sr Cons Learning - TD07FE Cons Learning - TD08FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Success Enablement Group is looking for a Learning Consultant to support Personal Lines, Small Commercial, Claims Operations and Claims Core. The Learning Consultant partners with internal business customers and designs and develops performance-based, engaging learning experiences for claims employees. *** This position can be filled as a Tier 8 or Tier 7 pending on the skills level presented. WORK ARRANGEMENTS: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ or any of the other office locations) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. RESPONSIBILITIES: • Consult and/or collaborate with project team, training leadership, and business leaders on potential learning solution and performance support design and strategy. • Propose learning solution / performance support design and strategy and revise based on feedback. • Obtain approval signoff from appropriate resource(s). • Gather or create necessary content. • Partner with Content Curators to ensure performance support content is integrated into performance support tools. • Create learning materials based on the agreed upon learning solution / performance support design and strategy. • Utilize blended learning approaches potentially including, but not limited to, the following: competency skills inventories, activities, knowledge checks, case studies, claim simulations, self-directed learning, virtual and face-to-face instructor-led modules, Drills. • Utilize appropriate eLearning tools as required to complete project work. Examples may include Articulate Storyline, Rise, Camtasia, Drillster, video, audio, etc. • Ensure all deliverables are consistent with design best practices and e-learning standards. • Ensure learning materials are engaging, interactive & performance-based, as is appropriate for the target audience. • Decide on the criteria used to measure learner’s performance and develop assessment instruments to assess skill and knowledge acquisition, and speed to proficiency • Utilize a material review process to gather feedback and enhance materials based on legal, subject matter expert, business leaders, peer, and learning leader reviews. • Obtain approval signoff from appropriate resource(s). QUALIFICATIONS: • Minimum of 5 years experience in a corporate learning organization • Bachelor’s degree in Instructional Design or related field or equivalent business experience • Excellent performance consulting skills. • Excellent facilitation skills with demonstrated ability to relate to people who have a variety of learning and general professional styles. • Excellent project management skills • Excellent writing and editing skills, including spelling and proper grammar • Strong attention to detail • Skilled with Microsoft Office Suite of products • Superior verbal and written communication skills • Well-developed critical thinking skills • Demonstrated time management skills • Strong project management skills • Working understanding of adult learning theory • Proficiency developing with the ADDIE design methodology (experience with AGILE methodology a plus) • Effective relationship-building, collaboration, and consultation skills in a corporate environment • Experience with e-learning software a plus • Claims experience a plus. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $76,240 - $132,600 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. 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Salary : $76,240 - $132,600