Front Office Coordinator/Receptionist

Harrison LLP is a national law firm specializing in private wealth planning. The Firm’s services extend to the natural interplay between estate planning, tax controversies, business succession, matrimonial law, and related affinity practices. Founded in 2003, Harrison LLP focuses on providing sophisticated legal advice, exceptional client service, and innovative solutions.

Our Burlingame, California office is currently seeking to hire a Front Office Coordinator/Receptionist to join our team.

This role is integral to creating a welcoming, professional environment for clients and ensuring the smooth day-to-day operations of the office.

What You Will Do:

• Welcome clients and visitors upon arrival at reception.
• Answer, screen, and forward phone calls in a professional manner.
• Assist clients and visitors with the location of legal staff.
• Schedule and confirm appointments.
• Set up conference rooms for client meetings, including setting up Teams meetings for remote clients and associates.
• Prepare meeting facilities and arrange refreshments, if required.
• Disinfect & wipe down conference rooms after client meetings, common areas, and breakroom.
• Observe business etiquette and maintain a professional appearance.
• Direct the flow of mail, faxes, and deliveries to reach the intended recipients, including driving to deliver certified mail to USPS or Fed Ex.
• Sort and distribute mail and packages
• Meter outgoing mail
• Prepare certified receipts
• Prepare packages for pick up
• Order and replenish office supplies, including food and beverage items for the office kitchen, and upkeep of kitchen. May need to lift 10-20 lbs. of supplies when replenishing.
• Assist with copying, scanning, faxing, emailing, and note-taking.
• Maintain and update the library of legal reference texts and maintain front desk manual.
  
  

What You Will Need:

• Ability to work in our Burlingame, CA office five days/week from 8:00am to 5:00pm PST.
• Available for overtime, often with little advance notice.
• 2 years prior experience as a receptionist in a law firm or other professional services organization.
• High school diploma or General Educational Development credential (GED).
• Experience in:
• operating Microsoft Teams to answer, transfer, and forward calls.
• using Microsoft Outlook or comparable email system.
• locating and using information stored on various computer sites (internet, firm portal page, directories, schedules).
• Professional appearance; friendly, customer service approach.
• Ability to:
• handle difficult situations with tact and diplomacy.
• exercise initiative and sound judgment when no one else is available to help.
• sit for long periods of time.
• bend, lift, reach, twist, and push while sitting or standing.
  

Target Salary Range: $50,000 – $65,000 annually. Compensation decisions depend on a wide range of factors including but not limited to experience and training, and other job-related factors permitted by law. This role will also be eligible for an annual discretionary variable incentive bonus.

Benefits: Harrison LLP offers a comprehensive benefits package including personal time off, Firm paid holidays, medical/dental/vision insurance, and 401(k).

Harrison LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Harrison LLP will not accept unsolicited resumes through or from search firms or staffing agencies for this role. All unsolicited resumes will be considered the property of Harrison LLP, and the Firm will not be obligated to pay a placement fee.