What are the responsibilities and job description for the Casualty Claims Representative position at Harrison Gray Search?
Harrison Gray Search has been engaged by a mission-driven insurance organization to identify a skilled Claims Representative to join their team in East Lansing, MI.
This is a meaningful opportunity to work with a trusted organization that protects Michigan public schools. As a Casualty Claims Representative, you’ll handle the full lifecycle of general and professional liability claims—investigating,
evaluating, and resolving cases while working closely with school districts and legal partners.
Why You’ll Want This Role
- Purposeful Work: Help safeguard Michigan public schools and support their staff through claims resolution.
- Top-Tier Benefits: 100% employer-paid medical, dental, and vision, generous PTO, and paid parental leave.
- Respected Workplace: Recognized as one of Business Insurance’s Best Places to Work.
What You’ll Do
- Manage and resolve assigned casualty claims, including investigation, analysis, negotiation, and settlement.
- Monitor and collaborate with external investigators, attorneys, and medical/legal vendors.
- Evaluate liability, coverage, and damages; set and adjust reserves accordingly.
- Represent the organization in mediations, facilitate strategy sessions, and document case activity thoroughly.
- Ensure timely movement of claims via an internal diary system and claim handling standards.
What You Bring
- Bachelor’s degree plus 2 years handling general liability and professional liability claims (or equivalent experience).
- Strong knowledge of complex claims handling, coverage analysis, and liability assessment.
- Skilled communicator with high emotional intelligence and professionalism.
- Comfortable working in a fast-paced, collaborative environment with school district representatives, legal professionals, and internal teams.
- Willingness to travel occasionally and work remotely as needed.
If you’re looking for meaningful claims work that supports the greater good—and you’re ready to join a high-performing, purpose-driven team - apply today!
Salary : $70,000 - $80,000