What are the responsibilities and job description for the Program Development Coordinator position at Harrisburg University?
Program Development Coordinator
Reporting to the Director of Professional and Business Development, the Program Development Coordinator focuses on program design, lifecycle management, portfolio analytics, and employer-aligned curriculum development for non-credit professional development and contracted training initiatives. This position concentrates on upstream program development, financial modeling, program structuring, and strategic scaling of offerings. This role ensures programs are economically viable, market-aligned, and structured for measurable impact before they move into execution.
The Program Development Coordinator contributes directly to the growth and sustainability of the University’s professional development portfolio by supporting the development and launch of new offerings, improving portfolio performance, and helping drive revenue through strategically designed programs aligned with workforce and employer demand. The role also tracks key performance indicators such as attendance, participant satisfaction, and program performance data to support continuous improvement. Success in this role is measured through program launches, portfolio growth, financial performance, and the scalability of newly developed offerings.
KEY ROLE ACCOUNTABILITIES (Duties may vary, and other duties may be assigned.
- Design structured, market-responsive non-credit programs aligned with employer needs and workforce demand signals.
- Develop program proposals, scopes, schedules, credential frameworks, and pricing models that support successful program launches and sustainable revenue generation.
- Build budgets and conduct break-even and margin analysis for all new offerings to ensure financial viability and contribution to portfolio revenue targets.
- Evaluate economic viability, market demand, and scalability prior to program launch to support strategic portfolio growth.
- Maintain and analyze the full professional development portfolio to track performance, identify growth opportunities, and support data-informed decisions on program expansion, redesign, or sunset.
- Monitor enrollment trends, pricing performance, and program demand indicators, recommending adjustments that strengthen enrollment outcomes and overall portfolio performance.
- Support customization of contracted employer training programs, helping translate employer needs into scalable training offerings that contribute to institutional revenue goals.
- Track attendance, participant satisfaction, and event performance metrics.
- Support continuous improvement of professional development events through post-program feedback analysis and reporting.
- NOTE: All Professional Development team members are expected to support on-site event and program execution as needed, including participation in event days and related logistics.
REQUIREMENTS OF ALL ASSOCIATES:
- Applies best efforts and full capability each day to the work assigned by own manager.
- Advises manager when:
- An assignment is not understood.
- An assignment conflicts with knowledge of the circumstances, current skills or available time/resources.
- Obstacles to completing the assignment exist or are likely to occur.
- Opportunities to better complete or improve the assignment exist or may occur.
- Understands and demonstrates our cultural expectations.
MINIMUM ROLE REQUIREMENTS:
- Bachelor's degree from an accredited institution OR
- One to three years of relevant work experience in planning and implementing professional development offerings, large, multi-session events, or project management