Academic Records and Registration Coordinator

POSITION SUMMARY

The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.

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KEY ACCOUNTABILITIES

• Communicates policies and procedures to students, faculty, and administration. 
• Develops term schedules and creates courses for the HU Online programs in the student information system (SIS). 
• Assists HU Online Students with registration, including new and continuing students, and manages all registration data. 
• Schedules new traditional undergraduate and registers all Exercise Science students. 
• Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements. 
• Advises and supports students through HU Online processes and procedures from registration to graduation. 
• Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines. 
• Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.  

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EXPECTATIONS OF ALL STAFF

• Applies best efforts and full capability each day to the work assigned by their manager.    

• Advises the manager when:  
  • An assignment is not understood.    
  • An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.    
  • Obstacles to completing the assignment exist or are likely to occur.    
  • Opportunities to better complete or improve the assignment exist or may occur.    
• Understands and demonstrates our cultural expectations.

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MINIMUM ROLE REQUIREMENTS

• Bachelor's degree or equivalent work experience.  
• Two years of higher education experience preferred. 
• Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging. 
• Strong verbal and written communication skills, customer service, record keeping, and attention to detail. 
• Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills. 
• General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures. 
• Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
• Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards. 

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WORK HOURS

The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.  

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I hereby acknowledge that I have read and understand the duties and responsibilities of this position and agree to perform them to the best of my ability.   I further understand that this is a general description of the work required and not an exhaustive list of responsibilities, duties, and skills required.  I further understand that this position description is subject to change.