Learning Specialist - Learning Operations

About Us
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

The Learning Specialist supports the facilitation and delivery of regulatory education in the areas of Aggression Management courses and American Heart Association (AHA) Life Safety courses, including BLS, ACLS, and PALS certification courses. The Learning Specialist assists in the design, implementation, and update of new and revised Harris Health learning solutions focused on clinical and safety training. Responsibilities include managing program content, ensuring effective implementation, coordinating program delivery, and conducting follow-up using industry-standard evaluation metrics.

Additionally, the Learning Specialist provides support in training needs assessments, instructional design, and reporting while making recommendations for the utilization of face-to-face, blended, and e-learning content. The primary focus is on facilitating designated training programs for various audiences, including clinical staff, with an emphasis on delivering impactful and engaging learning experiences in Aggression Management and Life Safety training.

Minimum Qualifications

Degrees: Bachelors in Healthcare, Nursing, Behavioral Science; Masters preferred

Licenses & Certification

• BLS from a hospital-based American Heart Association (AHA) or American Red Cross (ARC) approved program preferred
• PALS from a hospital-based American Heart Association (AHA) or American Red Cross (ARC) approved program preferred
• ACLS from a hospital-based American Heart Association (AHA) or American Red Cross (ARC) approved program preferred
• Aggression Management preferred
  
  

Work Experience: Three (3) years Teaching experience and educational/instructional program design required. Healthcare industry experience preferred

Communication Skills: Above average Verbal Communication (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking); Writing/ Correspondence, Writing/ Reports

Job Attributes

Knowledge/ Skills/ Abilities: Analytical

Work Schedule: On site Mon-Fri

Other Requirements

• Ability to manage and facilitate education programs.
• Knowledge of communication principles, media and marketing techniques, program planning skills, experience in supporting content curation with learning management systems.
• Demonstrates knowledge and application of the principles, theories and practices of learning and development
• Ability to analyze current and emerging trends (best practices) in the industry
• Synthesize and tailor complex information to the written word for the development of effective collateral materials
• Ability to identify gaps in learning
• Maintain learning and development records.