Custom Product Engineer

Position Title: Custom Product Engineer

Position Summary:

The Custom Engineering Group (CEG) is responsible for a variety of duties within the Engineering Department. These duties include support for Customer Service, requests for information and support of the external sales force. The group is responsible for the Design and Development of Custom Products including Crane fulfillment and Custom product features as requested by our customers.

Job Responsibilities:

• Provide written input to Customer Service for the preparation of Crane System or Custom Product quotes. Provide written responses to Requests for Information.
• Prepare order design and generate CAD drawings, 3D Models and other documents for manufacturing and assembly. Support production as necessary.
• Participate in the generation of Design Basis documents (Engineering Docs/Drawings/Electrical Diagrams) and review the output of others.
• Provide verbal response (by phone or in person) to questions from Customer Service, Manufacturing & Production, Sales, Distributors and End Users.
• Perform sporadic Product Support offering installation and troubleshooting expertise for in-field operations.
• Occasionally, they accompany sales personnel on sales calls.
• Exhibit interpersonal skills sufficient to perform as an active team member. Work closely with Production personnel to resolve design issues, troubleshooting or to enhance workflow.
• Lead continuous improvement for Custom Order Fulfillment.
• Solicit input and ideas from stakeholders such as production personnel, and management/supervision team.
• Contribute own inputs and ideas for continuous improvement.
• Work with the Design Automation Group to develop enhancement to ETO fulfillment.
• Perform other duties as requested by company management.

Job Qualifications:

• Bachelor’s degree in engineering field preferred (equivalent experience considered)
• Ability to perform basic calculations for structural, electrical, and mechanical designs.
• Familiarity with CAD drawing and SolidWorks preferred. Ability to set up and analyze FEA models of components and assemblies.
• Excellent communication skills, both verbally and written
• Ability to recognize efficiency or in-efficiencies and self-motivated for improvement initiatives
• Mechanical aptitude
• Proficiency using Microsoft Suite (Word, Visio, Project, Excel, and Access)
• Occasional domestic US travel
• Ability to maintain positive vendor and client relationships.

Physical Requirements:

• Ability to lift up to 50 pounds.
• Ability to sit 6 hours a day
• Occasional bending, squatting, and lifting.

Other Requirements:

• Ability to speak, read, write, and understand English.
• Work closely with Production personnel to solicit input for improvement and workflow enhancements while demonstrating a positive attitude.
• Build business relationships primarily around good, solid, and courteous service, followed by individual rapport. Avoid excuses or negative explanations.
• Conduct all interactions with customers, vendors, field sales representatives, co-workers, and supervisors in a focused, positive, courteous, and respectful manner.
• Regular attendance is an essential element of the job. Unplanned absences have the potential to impair the operation of the department and diminish effectiveness of the company.

About Harrington:

Our Harrington brand specializes in reliable hoists, cranes, and material handling solutions. Harrington products include powered chain and wire rope hoists, lever hoists, manual hand chain hoists, trolleys, cranes, below-the-hook devices, and material handling equipment. All of these top-quality products are backed with an unmatched level of service and support making Harrington a brand you can truly trust. The Harrington brand is known for top-quality lifting solutions across many industrial applications.

Kito Crosby has joined the Columbus McKinnon Corporation, bringing together a rich heritage of trusted names in lifting, rigging, and securement. Known worldwide for strength, durability, and reliability, Kito Crosby designs and manufactures high‑quality hoists, lifting and rigging hardware, chain, wire rope accessories, and engineered solutions used in some of the most demanding industrial and commercial applications. Backed by Columbus McKinnon’s advanced engineering expertise and global resources, Kito Crosby delivers innovative, safety‑focused solutions that help customers lift, move, and secure loads with confidence. Building on a legacy that spans generations, Kito Crosby is proud of where it comes from—and committed to helping move the world forward as part of the Columbus McKinnon family.

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.