What are the responsibilities and job description for the Chef / KM position at Harriet's Hamburgers?
CHEF – KITCHEN MANAGER
Harriet’s Hamburgers · Charlotte, NC
Lead the Kitchen Behind Charlotte’s #1 Hamburger.
We don’t do ordinary. At Harriet’s Hamburgers, we’ve built a reputation on doing one thing exceptionally well — and we need a kitchen leader who holds that standard like it’s personal.
This is a seat at the leadership table for someone who takes genuine pride in their craft, develops talent intentionally, and understands that a great team and great hamburgers aren’t separate goals — they’re the same one.
What You’ll Own
•Kitchen Excellence: Uphold and elevate our standards for food quality, speed, safety, and consistency. Every plate, every shift, no exceptions.
•Team Development: Recruit, train, coach, and inspire a high-performing kitchen team. You don’t just manage people — you build careers.
•Operations & Execution: Own daily checklists, inventory management, quality control, and facility oversight with precision and accountability.
•Financial Performance: Manage food costs, labor, scheduling, and payroll with a sharp eye on the numbers that drive profitability.
•Culture & Hospitality: Model and reinforce a culture where kindness, hustle, and pride in the work are non-negotiable.
•Community Presence: Represent Harriet’s in the Charlotte community and help build relationships that extend beyond our four walls.
What You Bring
•2 years of restaurant management experience in a high-volume, fast-paced environment (quick service or better-burger concept experience a major plus)
•A genuine passion for food quality and guest experience — you feel it when something’s off, and you fix it
•Proven ability to lead, coach, and hold a team to a high standard — with both firmness and heart
•Solid financial acumen: you understand the levers of a profitable kitchen and know how to pull them
•A growth mindset — you’re not here to maintain; you’re here to build
What We Offer
We invest in people who invest in us.
•Competitive salary commensurate with experience
•Medical, dental & vision insurance
•401(k) with company match
•Paid time off
•Real career growth — Harriet’s is expanding, and we promote from within
•A 45–50 hour work week with genuine respect for your time outside the restaurant
•Community impact opportunities — because we believe in giving back to the city we serve
Why Harriet’s?
Because small-but-mighty is a real thing. You won’t get lost here. You’ll be known, valued, and challenged. We’re building something Charlotte is proud of — and we want a Kitchen Manager who’s proud to build it with us.
If that sounds like you, we’d love to meet you.
REQUIREMENTS
- College/Culinary degree and/or comparable experience in a professional kitchen
- Desire to work in a creative, passionate kitchen
- 2 years Kitchen Management Experience
- 3 Years kitchen line experience
- Working knowledge of Ordering, Scheduling, Inventory, Excel, ServSafe
- Ability to be a leader and motivate a small team
- Minimum of 1-2 years of professional kitchen management experience
- Advanced knife handling skills
- An understanding of Department of Health Food Safety Standards
- Ability to lead a team successfully in a culture-driven environment including staff education and strong communication skills
- Strong organizational skills
About Harriet's Hamburgers
What truly sets us apart is our culture. We believe a side of kindness isn't optional — it's on every order. We're a team that shows up for each other the same way we show up for our guests.
If you take pride in your craft, love feeding people well, and want to be part of something Charlotte is genuinely excited about — you've found your place.
Salary : $50,000 - $55,000