What are the responsibilities and job description for the Director of Operations – Data Centers position at Harper Harrison?
Director, Site Operations – Data Centers
Locations: Dallas, Toronto, or Northern Virginia
A global data center developer is seeking a Director, Site Operations to lead and oversee operational performance across multiple campuses. This role is pivotal in ensuring seamless delivery of services, operational excellence, and readiness for new site activations while fostering a strong, safety-driven culture.
Key Responsibilities
- Lead, mentor, and develop campus managers and site operations teams.
- Drive operational alignment across multiple sites, ensuring consistency in maintenance, incident, and change management.
- Act as the escalation point for campus managers while empowering local problem-solving.
- Oversee campus go-live readiness, including staffing, processes, and budgets.
- Partner with internal teams (Delivery, Finance, Security, Supply Chain) to support cohesive operations.
- Build strong customer relationships to ensure satisfaction and long-term success.
- Manage budgets effectively while maintaining service quality.
What We’re Looking For
- 5 years’ leadership experience in mission-critical MEP environments, ideally hyperscale data centers.
- Bachelor’s degree in Engineering, Facilities Management, or related field (or equivalent experience).
- Deep knowledge of data center infrastructure (mechanical, electrical, plumbing).
- Strong expertise in incident and change management processes.
- Proven ability to lead diverse, multi-site teams in fast-paced environments.
- Excellent communication and stakeholder management skills.
- Willingness to travel up to 25%.
This is an exciting opportunity to play a senior leadership role within a growing global data center platform, driving operational excellence across multiple high-profile campuses.
