What are the responsibilities and job description for the Coordinator - Career Training position at Harper College?
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Responsibilities
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Monitors enrollment and implements outreach strategies to maximize registration and minimize cancellations. -
Develops and maintains a portfolio of relevant, in-demand classes, in-demand programs that align with community and workforce needs;. phases out offerings that no longer serve the college community. -
Identifies and develops new programs that support living-wage careers and alight with employer-identified skills and credentials. -
Provides program participants with information on funding opportunities, including the Workforce Innovation and Opportunity Act (WIOA), internal and external grants and scholarships, and payment plans; Seeks additional funding sources to enhance student success and program growth. -
- Stays informed about all CE offerings and industry in areas such as Technology, Business, Healthcare, and Manufacturing.
- Ensures students have a positive experience at every phase of their training with CE, including registration, course completion, and ongoing communications.
- Represents CE at events, meetings, and community activities to promote programs and recruit students (some evening and weekend participation required).
- Participates in the development of ongoing class schedules with a specific focus on classes for business and technology skills.
- Identifies, recruits, and recommends qualified instructors for hire.
- Responds to student inquiries, requests, and complaints with professionalism, empathy, and excellent customer service.
- Ensures compliance with college safety policies and procedures, clearly communicating and reinforcing expectations among staff and students.
- Provides the marketing team with accurate and timely information to promote and advertise classes and programs.
- Coordinates ordering of books, supplies, and equipment, ensuring materials are purchased, stored securely, and available to students and/or instructors as needed.
- Participates in campus committees and training programs as requested.
Performs other duties as assigned. -
Supervision:
Works under the direct supervision of the Manager of Career and Customized Training.
Working Conditions/Physical Requirements:
Work is primarily indoor and sedentary in nature. Evening and weekend hours required.
Equipment/Tools Used:
Utilizes standard office equipment, including computers, in order to perform the duties of the job.
Minimum Acceptable Qualifications:
Education: Associates Degree required.Bachelor Degree preferred. Demonstrated working knowledge of Microsoft Office Suite required.
Experience : Two years office experience in Higher Education required. Continuing Education
preferred. Demonstrated experience planning, organizing and evaluating educational programs. Strong organizational, problem solving and analytical skills required. Must have excellent communication skills, both written and verbal with a commitment to customer service and serving individuals from diverse cultural, linguistic, and educational backgrounds. Ability to work independently while contributing to a collaborative team environment. Experience facilitating or coordinating training programs for adults. Bilingual proficiency preferred.
Salary : $24 - $36