What are the responsibilities and job description for the Community Manager position at Harmony International?
Job Overview
We are seeking a dedicated and experienced Community Manager with 2 years REQUIRED Community management experience to oversee the operations of our residential properties. The ideal candidate will possess a strong background in Mobile Home Property Management, Maintenance with ability to assist current maintenance when business needs call for it, customer service, and administrative functions. This role requires a proactive individual who can effectively manage tenant relations, ensure compliance with housing regulations, and maintain the overall quality of the community.
Bilingual a HUGE plus!
JOB DUTIES
- Ensure residents receive the highest levels of service consistent with the company's Customer Service philosophy
- Handle and resolve resident/customer service issues in a timely and professional manner
- Maintain properties to ensure they look their best at all times
- Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community
- Market model, pre-owned, and brokered homes for sale
- Coordinate and manage the Rental, Lease with Option, Lease to Own, including repairs, leasing, sales, refurbishments, closings, and follow-up
- Meet or exceed home sales and leasing budgets
- Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
- Oversee the eviction process for your community with the assistance of your Regional Manager
- Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
- Oversee capital expenditure improvements
- Other duties and projects as assigned
REQUIREMENTS
As a Community Manager, you must have a strong business mindset, together with the ability to place the highest priority on customer service. Strong organizational, time management, and leadership skills are a vital part of your role.
- High school diploma or GED; Bachelor’s degree in Real Estate, Hospitality, or Business, a plus
- Minimum of 2 years of property management experience, including 2 years of supervisory experience
- Prior sales and leasing experience
- General knowledge of repair and maintenance duties
- Solid negotiation skills
- Ability to thrive in a fast-paced environment
- Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
- Computer proficiency, including the internet and Microsoft Office Suite; experience using Rent Manager, preferred
- Flexibility to respond to community needs during non-business hours
Equal Employment Oppertunity
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Douglasville, GA 30154 (Required)
Ability to Relocate:
- Douglasville, GA 30154: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000