What are the responsibilities and job description for the Patient Care Coordinator position at Harmony Hearts Homecare?
Harmony Hearts Homecare provides quality and affordable homecare services that allow individuals to maintain independence and dignity in the comfort of their own homes. We are committed to compassionate, reliable care and building strong relationships with our clients, caregivers, and community partners. Our mission is to enhance quality of life through personalized, dependable support.
This is a part-time, on-site position located in Brenham, TX. We are seeking a reliable, organized, and detail-oriented Patient Care Coordinator to support daily care coordination, scheduling, and intake activities for our homecare and home healthcare agency.
This is a hands-on, execution-focused role supporting patients, families, caregivers, and clinicians by ensuring accurate information, timely communication, and smooth day-to-day operations. The Patient Care Coordinator will work closely with leadership to maintain scheduling coverage, update client and caregiver records, support intake follow-up, and help keep agency systems accurate and up to date.
This role does not involve clinical decision-making or sales responsibilities.
- Support patient intake, onboarding, and timely follow-up with new inquiries
- Serve as a point of contact for patients, families, caregivers, and clinicians
- Assist with maintaining caregiver and client schedules, including resolving call-ins and coverage needs
- Communicate schedule changes clearly and promptly
- Accurately enter and update client and caregiver information in agency systems
- Support documentation accuracy related to visits, authorizations, and care coordination
- Help maintain organized and HIPAA-compliant records
- Assist with light community and referral support as assigned
- Previous experience in homecare, home health, or a healthcare coordination role preferred
- Strong organizational and communication skills
- Comfortable using scheduling systems and electronic medical records
- Ability to manage multiple tasks while maintaining accuracy
- Professional, dependable, and compassionate communication style
- High school diploma or equivalent required; healthcare-related training or experience is a plus