Alumni Coordinator

ALUMNI COORDINATOR

About Harmony Recovery

Nestled in the beautiful Rocky Mountains of Estes Park, Harmony Recovery is a nationally recognized inpatient treatment center dedicated to helping individuals recover from substance use disorders and co-occurring mental health conditions.

Our evidence-based, holistic approach emphasizes compassion, integrity, and community. We believe recovery is a lifelong journey ? and our alumni program is an essential part of that mission.

The Alumni Coordinator plays a vital role in supporting clients beyond their time in treatment by fostering a strong, connected, and engaged alumni community. This on-site position assists in planning and coordinating alumni programming, events, and outreach efforts that promote long-term recovery, connection, and support.

The ideal candidate is personable, organized, and passionate about recovery advocacy ? someone who thrives on building relationships and creating opportunities for alumni to stay connected and inspired.

: Supervised by the Director of Alumni & Recovery Support Services

Key Responsibilities

Alumni Engagement & Support

• Serve as the primary point of contact for Harmony alumni.
• Maintain regular communication with alumni via email, text, and phone, offering ongoing encouragement and support.
• Lead in-person and virtual alumni meetings to provide a safe and supportive space for connection and sharing.
• Assist alumni seeking readmission to treatment, ensuring they receive compassionate guidance and care.
• Connect alumni to local long-term recovery and community support networks.
• Promote ongoing recovery and help strengthen post-treatment community connections.

Programming & Events

• Plan, organize, and host alumni events, volunteer opportunities, and service projects.
• Support recognition activities such as Second Saturday and help facilitate Next Step Group.
• Participate in fundraising events and collaborate with business development teams on tours, and community events.
• Represent Harmony at conferences and industry gatherings.
• Attend TPAS (Treatment Provider Alumni Services) events for professional development and networking.

Communication & Administration

• Maintain and update the alumni contact database and volunteer records.
• Track alumni participation, referrals, and engagement data.
• Contribute alumni stories and updates for newsletters and marketing initiatives.
• Support the Harmony HUB community ? encouraging engagement, suggesting content, and monitoring posts.
• Facilitate collection of Google reviews and video testimonials to highlight recovery success stories.
• Participate in weekly staff meetings to discuss upcoming discharges and ensure smooth client transitions to alumni status.
• Maintain confidentiality in accordance with HIPAA and Harmony policies.

Knowledge, Skills, and Abilities

• Ability to relate with detachment, understanding, and empathy to clients, alumni, and families.
• Demonstrated ability to set and maintain appropriate professional boundaries.
• Effective communication skills, both verbal and written.
• Strong interpersonal skills and the ability to develop professional, supportive relationships.
• Sound judgment and discretion when handling confidential information or sensitive situations.
• Flexibility to work some evenings and weekends as needed.
• Exceptional attention to detail with reliable follow-through and completion of tasks.
• Ability to make independent decisions aligned with Harmony?s mission and values.
• Comprehensive knowledge of Harmony?s services and the ability to communicate them effectively to alumni and other audiences.
• Genuine commitment to Harmony?s mission and vision, actively contributing to the success of organizational goals.