What are the responsibilities and job description for the Dental Front Office Coordinator position at Harmony Dental group?
Overview
We are seeking a dedicated and detail-oriented Front Office associate to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office, providing exceptional customer service, and supporting both patients and staff. This position requires strong organizational skills, familiarity with dental office procedures, and the ability to communicate effectively in a fast-paced environment.
Looking for a full time Monday to Thursday and Part time Monday/Tuesday and Thursday position
Perfect for Dental Assistant with Front Desk experience
Responsibilities
- Greet patients warmly and manage front desk operations to ensure a welcoming atmosphere.
- Schedule appointments and manage patient records using Dentrix Ascend software.
- Verify insurance information and assist patients with insurance claims and billing inquiries.
- Maintain accurate medical records, including coding using ICD-10 standards.
- Assist with patient check-in and check-out processes, ensuring all necessary paperwork is completed.
- Provide excellent customer service by addressing patient questions and concerns promptly.
- Collaborate with dental staff to ensure efficient workflow within the office.
- Maintain cleanliness and organization of the reception area and treatment rooms.
Requirements
- Previous experience in a dental office or as a dental receptionist is preferred.
- Familiarity with Dentrix and Dentrix Ascend or similar practice management software is a plus.
- Bilingual candidates are highly encouraged to apply, as effective communication is essential for patient interactions.
- Strong customer service skills with the ability to handle sensitive situations professionally.
- Excellent organizational skills and attention to detail are required for managing medical records accurately.
- Ability to multitask and work efficiently in a busy environment while maintaining a positive attitude.
Join our team as a Dental Office Assistant and contribute to providing quality care for our patients while enhancing your professional skills in a supportive environment!
Job Types: Full-time, Part-time
Benefits:
- Paid time off
Work Location: In person