Volunteer Engagement Coordinator

General Summary

The Volunteer Engagement Coordinator will lead efforts to recruit, onboard, and retain volunteers for various programs within the organization. This role will develop and implement processes for volunteer registration, orientation, and ongoing engagement, ensuring that all volunteers are connected to programs that match their interests and skill set.

The Volunteer Engagement Coordinator will build strong relationships with civic-minded businesses, churches, schools, colleges and universities and other service organizations to expand volunteer participation and community awareness.

Supervisory Responsibilities:

This role is an individual contributor and does not have supervisory responsibilities.

Essential Job Functions: This section describes the primary responsibilities of an employee in this position. Please note: The primary responsibilities of this position are not limited to this list.

Volunteer Recruitment & Engagement:

• Develop and execute strategies to recruit volunteers for multiple programs.
• Create and maintain a streamlined process for volunteer engagement, registration, orientation and placement.
• Foster ongoing volunteer engagement through appreciation initiatives and recognition events.
• Organize and assist in special projects and events for Harmony CDC.

Community Outreach:

• Represent the organization at community events, fairs, and networking opportunities.
• Build and maintain partnerships with local businesses, churches, schools, and other service organizations.
• Organize and lead a team of volunteers to attend community events on behalf of the of the organization.

Program Development & Compliance:

• Ensure adherence to Harmony CDC policies and confidentiality standards.
• Maintain positive and cooperative relationships with organizational staff.
• Develop standard operating procedures for the volunteer process.
• Create presentations and promotional materials for outreach and volunteer engagement.
• Prepare and submit regular reports on volunteer metrics and outreach activities to the leadership team.

Requirements:

• Bachelor’s degree in social work, human services, public health or related field preferred.
• Three years of experience in case management, social work, community services preferably with individuals and families impacted by homelessness.
• Working knowledge of HMIS case management systems.
• Detail oriented with excellent verbal, written and interpersonal skills.
• Microsoft Office Applications, proficiency in Excel and Word.
• A high level of discretion and confidentiality is always required.

Work Environment:

The work environment characteristics are representative of those an individual would experience when supporting a resource center and food pantry in an administrative role. Multi-tasking is essential. Reasonable accommodations may be made to enable individuals with disabilities or special needs to perform the essential functions.

The ability to manage stress, build professional and collaborative relationships, work in a fast-paced rapidly changing environment and reason through complex business situations is required.

Physical Demands:

The physical demands are representative of those that must be met by an individual to successfully perform the essential functions of the job. There will be some lifting (up to 25 pounds).

Travel Requirements:

A valid Texas driver’s license and acceptable motor vehicle record is required.