What are the responsibilities and job description for the (Korean Bilingual) Import & Export Operation Coordinator position at Harmonious Hiring LLC?
Job Description
We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Bilingual proficiency in Korean and English is preferred.
Requirements
Key Responsibilities
- Manage inbound orders and shipments from customers and agents.
- Process shipping documents, perform data entry, and maintain accurate shipment records.
- Monitor, track, and update shipment statuses daily to ensure timely delivery.
- Provide excellent customer service by delivering real-time tracking updates and addressing client needs.
- Identify and resolve operational issues promptly, consulting with the team as needed.
- Monitor all cargo movements and generate reports for the direct manager.
- Collaborate with team members to ensure smooth operations and high customer satisfaction.
Qualifications
- 1–2 years of experience in inbound logistics or a related field (preferred).
- Bilingual proficiency in Korean and English (preferred).
- Excellent communication skills, both written and verbal.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Ability to adapt and perform effectively in a fast-paced work environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Benefits
Benefits
- 100% employer-covered insurance: Medical (PPO), Dental, and Vision.
- Paid vacation.
- Lunch allowance.