What are the responsibilities and job description for the Retail Manager Harley-Davidson Clothing and Licensed Products position at Harley Davidson?
Oakland Harley-Davidson is an award-winning dealership that strives to cultivate a dynamic environment. We're a high performing store that offers its employees training, career progression, and great benefits. If you're interested in learning more, we'd love to meet you! Responsibilities Assist customers in purchase of gear, apparel and collectibles Stay up to date on new products, features, accessories and attending product training as required Maintain a MotorClothes customer follow up system that supports repeat and referral business and contributes to customer happiness Hire and supervise all MotorClothes department personnel, as well as monitor their performance in servicing customers Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business. Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Qualifications Retail sales experience Strong focus on providing excellent customer service High school diploma or higher education Driven personality, eager to improve and able to work within and support internal teams As an equal opportunity employer, we do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.Job Type: Full-TimeBenefits:401k401k matchingDental insuranceVision insuranceEmployee discountHealth insuranceHealth saving accountOpportunities for advancementPaid time offReferral programSchedule:Tuesday-Saturday8-hour shiftsExperience: Retail sales experienceAbility to commute to 151 Hegenberger Road, Oakland CA 94621Work: In person
Salary : $19 - $23