Loan Operations Specialist

Are you looking for a rewarding career? Look no further than Harford Bank, where we are committed to your growth and success. We believe in investing in our people by providing a supportive and inclusive environment that fosters collaboration, community pride, and personal development. We are made up of passionate individuals who are dedicated to delivering exceptional customer service and driving positive change in the areas we serve. "Community is our Strength" is more than just our tagline, it's how we operate.

At Harford Bank, we pride ourselves on following "The Harford Bank Way", a set of core values that shape our approach to banking and our commitment to our customers, the community, and ethical practices. These values define who we are and how we conduct business. You will lead by example and drive our culture to be infused in every activity with every team member.

Summary:

The Loan Operations Specialist supports the full life cycle of loan processing to ensure accuracy, compliance, and superior customer service.  This will include boarding and servicing loans in the core system; and ensuring all transactions meet regulatory, policy, and audit standards.  The specialist works closely with lenders, loan admins, customers, and branch staff, as well as external partners to resolve discrepancies, gather required documentation and facilitate smooth loan closings.

Responsibilities:                                                                          

• Inputs new loans into the core and sets up payment schedules according to loan documentation.
• Performs file maintenance as necessary on existing loan portfolio, including the processing of payments, corrections to account postings, and resolving customer service needs.
• Perfects bank's lien mortgages and deeds of trust.
• Files liens for vehicle loans.
• Organizes loan files with all required documentation.
• Ensures all noted exception items are tracked and cleared in a timely manner.            
• Responsible for monitoring and tracking UCC filings, hazard and flood insurance, and other required items.
• Ability to perform reconciliation of general ledger settlement accounts. Ensures that daily and monthly general ledger reconciliations are complete and accurate and necessary research is performed on all outstanding items.
• Performs input of wire transfers for settlements.
• Interacts with loan officers when needed to ensure proper adherence to procedures and policies.

• A minimum of 2 years’ banking experience is required.

• FIS Horizon is preferred.

• Hands on experience in the processing of various loans to include commercial, consumer and mortgage.

• Demonstrated decision-making.

• Excellent communications skills.

• Ability to provide prompt service and timely decisions within a fast-paced environment, managing changing deadlines.

• Proven ability to interact with internal and external customers in a professional manner to provide exceptional customer service.

• Must be a team player and able to work with individuals across the bank.

• Collaborative approach to business solutions.

• Outstanding motivation and drive for team excellence.

Compensation is directly tied to experience as it relates to the role.  

At Harford Bank, we believe that taking care of our team members is the key to building a strong, successful organization. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance—so you can focus on doing your best work and living your best life.

Here’s what you can expect when you join us:

• Medical, dental, and vision coverage. No high-deductible plans! Minimal team member premium. 
• Mental health support and counseling services
• Competitive salaries and performance bonuses
• 401(k) retirement plans with company match
• Financial planning benefits and team member loan pricing
• Life and disability insurance
• Generous paid time off (PTO) and holidays
• Tuition reimbursement and professional development programs
• Internal mobility and career advancement opportunities
• Inclusive and collaborative workplace culture
• Team member recognition programs
• Company-sponsored events and volunteer opportunities

We’re more than just a workplace—we’re a community that values your contributions and invests in your future. If you're ready to grow your career with a company that puts people first, we’d love to meet you.

Harford Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Protected Veteran status, and sexual orientation/gender identity.

Successful completion of background and credit check are required as a condition of employment.

Salary : $22 - $36