What are the responsibilities and job description for the E-Commerce Specialist position at Hardware Resources, Inc.?
E-Commerce Specialist
Hardware Resources is seeking a highly motivated and challenge-oriented individual to join our growing Online Retail Channel as an E-Commerce Specialist. Your primary responsibility will be to manage the various day-to-day activities required to position our partners for success in selling our brands online. You will be the key cross-functional liaison between our internal marketing and product management teams to ensure every item is set up to win the digital shelf. This role is key to Dimora Brands' success in driving growth within the e-commerce space. If you are a self-starter who loves a challenge and collaborating with cross-functional teams, we want to talk to you!
Who is Hardware Resources?
Hardware Resources is an industry-leading provider of cabinet hardware, cabinet accessories and kitchen cabinets. Across our six brands, we design, engineer, manufacture, and sell our decorative and functional hardware, cabinets, cabinet organizers, vanities, wood products, and LED lighting for the kitchen and bath. We enjoy an outstanding reputation for quality and service. Hardware Resources is headquartered in Bossier City, Louisiana, and our team members are valued and are encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with the freedom to act. Our company offers competitive wages, career growth opportunities, and a generous benefits package that includes PTO (sick time, paid vacation), holidays, 401(k), Employee Assistance Program, medical, dental, vision, and life insurance.
Your core functions:
- Enforce the company’s Minimum Advertised Price (MAP) Policy by communicating with customers and sales reps
- Drive growth with existing Online Retail partners through daily account management and conducting monthly or quarterly business reviews
- Monitor company brands on online retailer websites to improve their online presence and increase sales
- Identify product data gaps
- Create and distribute product data and price files to new and existing partners by using our Product Information Management (PIM) platform, Salsify
- Distribute digital assets (product images, videos, and specification sheets) to new and existing partners
- Monitor and manage the customer portals for some of our partners
- Develop and maintain promotional calendars in tandem with our partners
- Work with cross-functional teams, including Product Management and Marketing, to develop strategies for online retail
- Generate sales reports and present sales data analysis
- Assist with special projects, as needed
- Support all areas of E-commerce operations
What we need from you:
- Intermediate or Advanced experience with Excel (VLOOKUPs and other formulas)
- Well organized and detail-oriented, able to handle large quantities of SKUs across many brands
- Clear, concise, and engaging writing skills
- Excellent communication and people skills
- Strong organizational skills
- Proactive person who likes to get things done quickly
- Self-motivated, results-driven professional who consistently delivers high-quality work
- Experience in e-commerce site management, data uploads, and vendor extranets (i.e., Amazon, Wayfair, etc.)
- Experience using Product Information Management (PIM) platforms, like Salsify
- Experience using project management software, like Asana
- Experience with data analytics tools, like Qlik Sense and Power BI
Education and experience
- Associate or bachelor’s degree in communications, Marketing, Journalism, Advertising, Business, or a related field
Additional Information
- Location: Dallas, TX
- No relocation is offered for this position
- A post-job offer drug screen and background check will be performed
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
- Associate (Required)
Experience:
- Database management: 5 years (Preferred)
- E-commerce site management: 5 years (Preferred)
- MS Excel: 5 years (Preferred)
Work Location: In person
