What are the responsibilities and job description for the E-Commerce Specialist position at Hardware Resources, Inc.?
E-Commerce Specialist
Exciting role with a mid-sized, successful, growing company. A leader in cabinetry, hardware, and kitchen and bath products. Join us and play a vital role in driving the success of nationally recognized brands in the rapidly growing e-commerce marketplace. If you're detail-oriented, data-savvy, and passionate about helping products win on the digital shelf, you'll find exciting growth opportunities, competitive benefits, and a collaborative team environment where your contributions make an impact.
Why Join Hardware Resources?
Hardware Resources is a leading provider of cabinet hardware, cabinetry, and kitchen and bath products, headquartered in Bossier City, LA, with additional offices in Dallas, TX, and York, PA. Through its family of companies—including Top Knobs, Watermark, and Water Street Brass—and its in-house brands North Point Cabinetry, Wolf Home Products, Harney Hardware, and Task Lighting, the organization designs, manufactures, and distributes a comprehensive range of high-quality products nationwide.
Today, all brands within the portfolio share a strong reputation for quality, design, and customer service, offering employees competitive pay, opportunities for career growth, and a robust benefits package including PTO, paid holidays, 401(k), and medical, dental, vision, and life insurance.
About the Job
The Hardware Resources division is seeking an E-Commerce Specialist to join our growing Online Retail Channel. Their primary responsibility will be to manage the various day-to-day activities required to position our partners for success in selling our brands online. They will be the key cross-functional liaison between our internal marketing and product management teams to ensure every item is set up to win the digital shelf. This role is key to Dimora Brands' success in driving growth within the e-commerce space. The ideal candidate is motivated and enjoys a challenge.
Key Duties and Responsibilities
- Enforce the company’s Minimum Advertised Price (MAP) Policy by communicating with customers and sales reps
- Drive growth with existing Online Retail partners through daily account management and conducting monthly or quarterly business reviews
- Monitor company brands on online retailer websites to improve their online presence and increase sales
- Identify product data gaps
- Create and distribute product data and price files to new and existing partners by using our Product Information Management (PIM) platform, Salsify
- Distribute digital assets (product images, videos, and specification sheets) to new and existing partners
- Monitor and manage the customer portals for some of our partners
- Develop and maintain promotional calendars in tandem with our partners
- Work with cross-functional teams, including Product Management and Marketing, to develop strategies for online retail
- Generate sales reports and present sales data analysis
- Assist with special projects, as needed
- Support all areas of E-commerce operations
Required Knowledge & Skills
- Intermediate or Advanced experience with Excel (VLOOKUPs and other formulas)
- Well organized and detail-oriented, able to handle large quantities of SKUs across many brands
- Clear, concise, and engaging writing skills
- Excellent communication and people skills
- Strong organizational skills
- Proactive person who likes to get things done quickly.
Desired Knowledge & Skills
- Experience in e-commerce site management, data uploads, and vendor extranets (i.e., Amazon, Wayfair, etc.)
- Experience using Product Information Management (PIM) platforms, like Salsify
- Experience using project management software, like Asana
- Experience with data analytics tools, like Qlik Sense and Power BI
Education and experience
- Associate or bachelor’s degree in communications, Marketing, Journalism, Advertising, Business, or a related field
- Self-motivated, results-driven professional who consistently delivers high-quality work
Additional Information
- No relocation is offered for this position
- A post-job offer drug screen and background check will be performed
FSLA Status: Salaried Exempt
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
- Associate (Required)
Experience:
- Database management: 5 years (Preferred)
- E-commerce site management: 5 years (Preferred)
- MS Excel: 5 years (Preferred)
Work Location: Hybrid remote in Irving, TX 75038