What are the responsibilities and job description for the Team Member position at Hardee's?
SAME DAY PAY / FLEXIBLE SCHEDULE / COMPETITIVE PAY
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant, and safe for all Guests and employees.
Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service.”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.
• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
SKILLS & ABILITIES:
Demonstrates and/or possesses the following:
• Ability to work with others (as a team).
• Ability to comfortably interact with all Guests.
• Ability to look at the restaurant operations (from a Guest's viewpoint).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem-solving skills.
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Work with various cleaning products.
Superior Star is an EOE