What are the responsibilities and job description for the busser - steakhouse position at Hard Rock International (USA), Inc.?
Job Title: Dishware and Supply Assistant
The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies, and paper products.
Key Responsibilities:
- Creat an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; build and retain guest relations and act as a mentor to team members to provide superior guest service.
- Provide superior guest service, positively affect interactions with guests and team members, and have the resiliency to deal with difficult guests in all types of business conditions.
- Receive clean china, silverware, and glassware from dishwashers and stock properly.
- Maintain stock and line areas in a clean and orderly fashion; set up stations, carts, and equipment for the dining room.
- Carry full, sorted bus tubs to the dishwashing area.
- Assist wait staff with tray service as needed.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.
Qualifications:
- Education and/or Experience Requirements: This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience.
- Licenses/Certifications: Must obtain and maintain all licenses/certifications per Federal, State, and Gaming/Lottery regulations.
- Background Check: Must successfully pass background check.
- Drug Screening: Must successfully pass drug screening.
- Age Requirement: Must be eighteen (18) years of age.
Knowledge and Abilities:
- Customer Service Skills: Excellent customer service skills.
- Licenses/Certifications: Must be able to obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
- Communication: Ability to communicate effectively with all levels of employees and guests.
- Machines and Equipment: Use machines and equipment including, but not limited to: beverage dispenser, coffee machine, espresso machine, bread warmer, dishwasher, and cart.
- Physical Demands: Ability to stand throughout an eight-hour shift.
Additional Details:
The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.
