What are the responsibilities and job description for the Assistant Manager, Banquets position at Hard Rock Hotel & Casino Bristol?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
Under the direction of the Director of Food and Beverage, the Banquet Assist Manager ensures accurate record keeping, prepares, reviews and analyzes reports.
Essential Job Functions
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description
Under the direction of the Director of Food and Beverage, the Banquet Assist Manager ensures accurate record keeping, prepares, reviews and analyzes reports.
Essential Job Functions
- Ensures that all setup duties are completed on time; conducts all roll calls prior to function.
- Ensures that all guests receive service according to established standards of quality; relays all guest compliment/complaints to Banquet Manager; provides personal service to head table.
- Adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws.
- Conducts ongoing training programs for outlet personnel.
- Makes use of all available merchandising techniques.
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned.
- High school diploma or GED preferred with one (1) to three (3) years of restaurant supervisory experience required.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Exposure to gaming related environmental factors including, but not limited to, second hand smoke, excessive noise, high volume guest/employee contact in a fast-paced, continuously evolving environment
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).