Demo

Specialty Banker - Cage Operations

Hard Rock Hotel & Casino Bristol
Bristol, VA Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/16/2026
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

POSITION SUMMARY:

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Responsible for the daily cage deposits.
  • Acceptance of hard and soft count drops daily.
  • Replenishment of window and change attendant banks.
  • Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
  • Performs all other related and compatible duties as assigned.
  • This position may be assigned to any area within the Cage.
  • Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
  • Appropriately documenting all movement of assets specific to the area assigned.
  • Pit related transactions including but not limited to fill requests (fills and credits).
  • Acceptance of document transfers and dealers toke process.
  • Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
  • Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
  • Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
  • Servicing employees for retail, food and beverage and slot floats to perform their duties.
  • All additional assignments requested by cage supervisor and above.
  • Well groomed, in appropriate uniform, and on time for assigned areas.
  • Adheres to all Virginia Lottery Regulations.

Education And /Or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)

  • High school degree or equivalent required. Prior experience in gaming industry strongly preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
  • Must successfully pass background check.
  • Must maintain strict confidentiality relative to financial data and casino policies.
  • Must successfully pass drug screening.
  • Must comply to Internal controls and Standard Operating Procedures.
  • Must comply with AML/Title 31 regulations.
  • Must comply with all company policies and procedures.
  • Must be twenty-one (21) years of age.

Knowledge Of

  • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
  • Basic math skills.
  • 10-Key calculator.
  • Prior cashier or teller experience strongly preferred.

Ability To

  • Be flexible to work varying shifts and time schedules as needed.
  • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Communicate effectively with outside contacts and all levels of team members.
  • Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
  • Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
  • Balance bank at end of shift.
  • Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
  • Stand 100% of the time in a noisy environment.
  • Lift depending on tasks assigned.

Salary.com Estimation for Specialty Banker - Cage Operations in Bristol, VA
$56,576 to $73,482
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