What are the responsibilities and job description for the Specialty Banker - Cage Operations position at Hard Rock Hotel & Casino Bristol?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
(Related education and experience may be interchangeable on a year for year basis)
Job Description
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Responsible for the daily cage deposits.
- Acceptance of hard and soft count drops daily.
- Replenishment of window and change attendant banks.
- Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
- Performs all other related and compatible duties as assigned.
- This position may be assigned to any area within the Cage.
- Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
- Appropriately documenting all movement of assets specific to the area assigned.
- Pit related transactions including but not limited to fill requests (fills and credits).
- Acceptance of document transfers and dealers toke process.
- Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
- Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
- Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
- Servicing employees for retail, food and beverage and slot floats to perform their duties.
- All additional assignments requested by cage supervisor and above.
- Well groomed, in appropriate uniform, and on time for assigned areas.
- Adheres to all Virginia Lottery Regulations.
(Related education and experience may be interchangeable on a year for year basis)
- High school degree or equivalent required. Prior experience in gaming industry strongly preferred.
- Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
- Must comply to Internal controls and Standard Operating Procedures.
- Must comply with AML/Title 31 regulations.
- Must comply with all company policies and procedures.
- Must be twenty-one (21) years of age.
- Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
- Basic math skills.
- 10-Key calculator.
- Prior cashier or teller experience strongly preferred.
- Be flexible to work varying shifts and time schedules as needed.
- This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
- Communicate effectively with outside contacts and all levels of team members.
- Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
- Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
- Balance bank at end of shift.
- Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
- Stand 100% of the time in a noisy environment.
- Lift depending on tasks assigned.