What are the responsibilities and job description for the Supervisor, Cage Operations position at Hard Rock Casino Cincinnati?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
SUMMARY
Under the direction of the Cage Manager, the incumbent is responsible for the direct supervision of cashiering functions.
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience. Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; lift up to 25 lbs.; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
Position requires prolonged period of standing, walking, sitting, writing and keyboarding.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Environment is that of an office located in a casino/concourse and is usually quiet; occasionally can be hectic, crowded, noisy and smoke-filled.
Job Description
SUMMARY
Under the direction of the Cage Manager, the incumbent is responsible for the direct supervision of cashiering functions.
Essential Duties And Responsibilities
- Must adhere to the Policies and Procedures of Hard Rock Casino Cincinnati and Ohio Casino Control Commission.
- Manages Cage inventory to include chip bank, main bank, check bank, front window and booth inventories.
- Deals directly with customer concerns/complaints as required within jurisdiction.
- Ensures all regulatory requirements are followed.
- Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
- Always promotes positive public/employee relations.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read and write short memos. Must also have strong communication and interpersonal skills.
- Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.
- Ability to calculate interest, commission, and percentages as it applies to job functions.
- Must have excellent interpersonal skills to effectively work with staff as well as patrons. Required to become proficient with department specific computer programs.
High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience. Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; lift up to 25 lbs.; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
Position requires prolonged period of standing, walking, sitting, writing and keyboarding.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Environment is that of an office located in a casino/concourse and is usually quiet; occasionally can be hectic, crowded, noisy and smoke-filled.