What are the responsibilities and job description for the Customer Service / Data Entry Representative position at Harco Incentives?
OverviewThe company is seeking a detail-oriented Customer Service/Data Entry Representative to handle phone and email inquiries, perform research, manage data entry, and support client reporting and invoicing. This role requires strong multitasking abilities, communication skills, and proficiency in Microsoft Office.Key ResponsibilitiesRespond to customer inquiries via phone and emailResearch and resolve customer issuesManage large volumes of client requestsEnter and track orders using spreadsheetsHandle invoicing and assist with client reportingResolve complaints and follow up to ensure resolutionProvide accurate and timely informationRequirements1 year of customer service experienceData entry, invoicing, and client reporting experienceStrong multitasking, time management, and analytical skillsExcellent verbal and written communicationProficiency in Outlook, Word, and ExcelTeam-oriented and customer-focusedUndergraduate degree or equivalentBenefitsHealth insurance after 90 days (employer covers 40%)401(k) with matching after 1 yearPaid time off Company DescriptionWho we are HARCO INCENTIVES IS THE BUSINESS BEHIND THE THANK YOUSaying thank you is more complex than meets the eye. Harco brings all the steps and diverse elements together to ensure a satisfying user experience from start to finish.It starts with knowing the right way to express thanks. That means finding just the right gifts and rewards that appeal to a specific audience. Matching products to people is an art that HARCO Incentives has mastered over the years, while also reinforcing your company mission, workplace culture, and brand image.HARCO Incentives has the front-end resources and the back-end technologies to be your one-stop source for motivating the people you want to recognize, engage and inspire.
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