Licensed Nursing Home Administrator

Harbor Village is seeking an enthusiastic and compassionate Nursing Home Administrator to join our team! Join an organization committed to your success and the happiness of its residents.

Position Summary

The Nursing Home Administrator is responsible for the overall management, leadership, and daily operations of the facility. This role ensures high-quality resident care, regulatory compliance, financial stability, and a positive work environment for all team members. The Administrator leads all departments, oversees strategic planning, and maintains strong relationships with residents, families, staff, and state agencies.

Key Responsibilities:

Leadership and Operations

• Oversee day-to-day operations of the nursing facility to ensure effective and efficient functioning.

• Provide leadership, support, and direction to department heads and supervisory staff.

• Promote a culture focused on resident dignity, safety, satisfaction, and excellent care.

• Maintain a high standard of customer service for residents, families, and visitors.

• Ensure appropriate staffing levels and support employee engagement and retention.

Regulatory Compliance

• Ensure the facility complies with all federal, state, and local regulations including CMS and Connecticut state guidelines.

• Prepare for, coordinate, and respond to regulatory surveys and inspections.

• Maintain up-to-date documentation, policies, and facility compliance programs.

Financial and Business Management

• Manage the facility budget, expenses, census, and financial performance.

• Monitor accounts receivable, accounts payable, and revenue cycle processes.

• Ensure accurate reporting, forecasting, and financial planning to maintain fiscal stability.

• Implement cost-effective systems that do not compromise quality of care.

Quality Assurance and Performance Improvement

• Lead Quality Assurance and Performance Improvement (QAPI) initiatives.

• Analyze data to identify trends and drive improvements in clinical and operational outcomes.

• Collaborate with the clinical team to ensure care plans and clinical processes meet resident needs.

Resident and Family Relations

• Serve as the primary point of contact for resident and family concerns.

• Ensure concerns are addressed promptly and professionally.

• Promote a respectful and supportive environment for all residents.

Community and External Relations

• Build and maintain positive relationships with hospitals, physicians, vendors, and community partners.

• Represent the facility at community events, professional meetings, and networking functions.

• Support marketing and outreach to maintain strong census levels.

Education and Credentials

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or a related field required.

• Master’s degree preferred.

• Current Connecticut Nursing Home Administrator License required.

Experience

• At least three to five years of progressive leadership experience in long-term care, skilled nursing, or healthcare administration.

• Experience managing budgets, regulatory compliance, and staffing in a healthcare setting.

• Strong knowledge of CMS regulations and Connecticut state long-term care requirements.

• Strong leadership and team-building abilities.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong financial acumen and analytical skills.

• Commitment to resident-centered care and regulatory excellence.