What are the responsibilities and job description for the Dispensary Inventory Agent position at Harbor House Collective?
Company Description
Harbor House Collective is a minority-owned, family-run, vertically integrated marijuana establishment in Massachusetts, involved in the cultivation, manufacturing, and dispensing of premium adult-use cannabis. As one of the state’s premier cannabis companies, HHC is known for its award-winning flower and unwavering commitment to quality, innovation, and authenticity. We are dedicated to producing and delivering the highest quality cannabis in the market.
Role Description
The Inventory Agent aids in the dispensary’s secure internal procedures for the receipt, transport, storage, and organization of product inventory. Duties include filling in-store and online orders with the correct products, performing daily audits of all inventory in-store, and maintaining a clean and organized workspace and vault area. This is a team-oriented position.
Key Responsibilities
- Coordinate with the Inventory Manager and General Manager to ensure the adequate stocking of products throughout the day
- Perform daily, weekly, and monthly audits as instructed by the Inventory Manager
- Follow all hygiene and sanitization guidelines per standard operating procedures (SOPs)
- Maintain the organization and overall cleanliness of the department and product storage areas
- Maintain appropriate levels of supplies, notify Inventory Manager of low stock
- Alert the General Manager or Inventory Manager of any product quality, packaging, or labeling concerns
- Organize all products by SKU, commodity group, and METRC tags in the vault and vault for sale
- Ensure there is always clear separation between all products
- Ensure that the fulfillment of all POS or Online Orders are accurately packaged into bags with correct quantities, including all packaging and labelling that meets all local and state requirements
- Attentive to all tickets printed, fulfill orders in an orderly and timely process
- Organize and file all bags from incoming orders, communicate any issues or problems with orders to Inventory Manager
- Make sure all correct product is saleable or unsaleable through POS
- Add positive and constructive feedback on products that are slow moving or overstocked
- Consistently perform inventory and product handling processes and procedures to be 100% compliant
- Perform other duties as assigned by upper management
Skills & Qualifications
- Familiarity with MA Cannabis Program rules, METRC, and regulations is preferred
- Must be at least 21 years of age
- Highschool diploma or GED
- Proven organizational skills
- Basic knowledge of cannabis strains
- Basic computer operating skills including intermediate MS Excel knowledge
- Intermediate math skills
- Knowledge of retail point of sales (POS) system
- One of more years of experience in retail sales or inventory control
- Ability to lift and carry at least 50 lbs., reach arms above head, and stand for up to 8 hours a day
- Must be able to pass any required CCC background checks
- Ability to effectively communicate with staff members and managers.
- Efficacy with technology and point of sale systems.
- A passion for cannabis that is translatable to a diverse group of ages, ethnicities, and professionals
- Must be friendly, outgoing, trustworthy, dependable, and hardworking
- Must be able to provide exemplary customer service and represent the business with pride
- Bilingual in English and Spanish preferred