What are the responsibilities and job description for the Regional Vice President, Multifamily Management position at Harbor Group Management?
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Regional Vice-President, Multifamily Management
Reports To: Senior Vice President, Multifamily
Supervises: Regional Directors and/or Regional Managers
Location: Atlanta, GA, Raleigh-Durham, NC or Norfolk, VA (assets in VA, GA, NC and TN)
General Parameters: 10,000 – 12,500 units (subject to change)
JOB SUMMARY:
The Regional Vice President is responsible for the operational and financial success of their assigned regions and ensuring established financial targets are achieved and/or exceeded. This role is accountable for providing direct leadership to a team of regional directors, regional managers, and assigned regional support staff, and communicating directly with Senior Leadership and ownership groups to ensure region meets and exceeds annual financial goals, residents are satisfied, and communities are properly maintained in compliance with company standards. Results are achieved by effectively managing the performance of the region in areas such as financial performance, personnel management, maintenance, revenue management, marketing plans, capital improvements, and compliance with all applicable laws and company policies.
DUTIES & RESPONSIBILITIES:
- Provide leadership and direction to a team of regional directors, regional managers, and assigned support staff, by driving financial performance, operations, strategy, talent development, and culture of an assigned portfolio.
- Translate company strategy into regional business plans and meet regularly with Regional Leadership team to create and communicate action plans ensuring alignment across operations, marketing, revenue management, facilities, and training to achieve or exceed budgeted expectations, business plans, and KPIs.
- Conduct monthly, quarterly, and yearly financial reviews on each property in the assigned region and communicate portfolio performance with Senior Leadership and ownership group(s) while identifying opportunities, risk areas, and corrective action plans.
- Participate in acquisition and due diligence efforts within the assigned portfolio. Assist in underwriting, budgeting, business plans, capital/renovations recommendations, asset re-positioning, staffing, and onboarding with each department to ensure a successful transaction.
- Collaborates with Senior Leadership and corporate support teams to implement and monitor plans for property management systems and processes to accommodate the company's growth. Serves as lead on various committees to effect change and enhance SOP’s.
- Visit sites regularly to review operational performance and physical condition of properties. Approves immediate physical repairs and/or replacements. Provides capital improvement recommendations to Asset and Construction Management for inclusion in the annual business plan.
- Maintain a thorough understanding of current and future trends of market performance within assigned region.
- Implement strategic guidelines for improving performance including increasing income and/or reducing expenses.
- Leads the development of the annual property budget process and reforecasting processes throughout the year.
- Review on-site operations to ensure properties are following SOP guidelines to streamline effective management.
- Partner with Senior Leadership to pursue new business opportunities with potential or existing clients which may include developing financial proposals and 3rd party management presentations.
QUALIFICATIONS:
- Minimum of ten (10) years’ experience in multifamily, market rate, and/or affordable housing
- Minimum of five (5) years’ experience as a Regional Manager with multiple markets
- Proven experience managing a portfolio of at least 10,000 units
- Excellent business and financial acumen with a solid understanding of real estate financial concepts and statements
- Experience with Microsoft Office, Property Management systems, Revenue Management systems, and other industry related systems. MRI and LRO preferred.
- Superior leadership, interpersonal, and presentation skills including recruitment and employment development
- Experience working in cross functional teams to design, implement, and improve property management processes
- Thorough understanding of Landlord/Tenant laws and guidelines
- Ability to travel 30-40% or as needed
- Bachelor’s degree in relevant field or equivalent experience, preferred
- Industry related certifications, preferred
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This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.