What are the responsibilities and job description for the Front of House Team Member position at Happy Valley Filling Station?
Job Summary
Join our vibrant team as a Front of House Team Member, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you’ll be the welcoming face of our establishment, ensuring smooth service flow and exceptional guest relations. Your enthusiasm and attention to detail will help foster a lively, friendly atmosphere that keeps guests coming back. Whether greeting guests, taking orders, or managing the front-of-house operations, your proactive approach will be key to our success.
Duties
- Greet guests warmly upon arrival and manage reservations
- Take accurate food and beverage orders, upselling menu items to enhance guest experience and sales
- Operate POS systems for order processing and cash handling
- Provide excellent customer service by addressing guest inquiries promptly and professionally
- Assist with food running, bussing tables, and maintaining cleanliness in dining areas to ensure sanitation standards are met
- Manage guest relations by resolving concerns efficiently and ensuring satisfaction throughout their visit
- Support food safety protocols during food handling and preparation, adhering to sanitation guidelines
Requirements
- Previous experience in food service, restaurant, or hospitality environments is preferred, but not required
- Familiarity with POS systems is highly desirable
- Strong customer service skills with a friendly, energetic demeanor
- Ability to manage time effectively during busy shifts and multitask seamlessly
- Knowledge of food safety standards and sanitation practices in the food industry
- Experience with serving, bussing, host/hostess duties, and basic math for cash handling and cashiering
- Culinary or kitchen experience is a plus but not required; a passion for the food industry is essential
Join us to be part of an energetic team dedicated to delivering outstanding guest experiences! Your enthusiasm and dedication will help create a lively atmosphere where everyone feels welcome. We’re looking for motivated individuals who thrive in fast-paced environments and are eager to grow within the hospitality industry. All positions are paid roles committed to supporting your professional journey in food service excellence!
Pay: $13.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $13 - $20