What are the responsibilities and job description for the Front Desk Receptionist position at Happy Tails Pet Spa?
Job Overview
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our Pet Spa. In this vital role, you will manage front desk operations, handle multi-line phone system, and provide exceptional customer service to customers and their pets. Your proactive approach and strong organizational skills will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.
Duties
- Greet visitors warmly, get their pets, and introduce them to their groomers and dog bathers, ensuring a professional and friendly atmosphere at all times
- Answer multi-line phone systems promptly, efficiently scheduling appointments.
- Maintain an organized filing system of all pets.
- Check out customers.
- Provide customer support by addressing inquiries via phone or email with excellent phone etiquette and professionalism.
- Assist the groomers and bathers, with occasional tasks.
Requirements
- Proven experience as a front desk receptionist with strong multi-tasking skills.
- Previous work experience with pets in a vetrenary place, pet-groomer, or pet rescue environment.
- Familiarity with Microsoft Excel.
- Bilingual in Spanish and English is highly desirable.
- Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
- Ability to handle high-volume customer interactions with professionalism and patience
Join us as a Front Desk Receptionist and become a key part of our vibrant team! Your enthusiasm, attention to detail, and dedication will help create a welcoming environment that leaves lasting positive impressions on everyone we serve. This role offers the chance to grow your administrative skills while contributing to a supportive workplace culture.
Pay: $31,000.00 - $35,900.00 per year
Benefits:
- Flexible schedule
- Paid time off
Ability to Commute:
- Wellington, FL 33414 (Preferred)
Work Location: In person
Salary : $31,000 - $35,900