What are the responsibilities and job description for the Front Desk Receptionist position at Happy Paws Pet Hospital?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Schedule appointments and manage calendars using Google Suite.
- Maintain an organized filing system for documents and records.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Proofread documents for accuracy before distribution.
- Assist with administrative tasks as needed, including data entry and correspondence.
- Ensure the front desk area is tidy and presentable at all times.
- Support medical receptionist duties, including patient check-in and verification of insurance information if applicable.
Qualifications
- Proven experience as a receptionist or in a similar role is preferred.
- Strong computer literacy with proficiency in Google Suite applications.
- Excellent time management skills to prioritize tasks effectively.
- Exceptional customer service skills with a friendly demeanor.
- Bilingual abilities are a plus, enhancing communication with diverse clients.
- Attention to detail, particularly in proofreading documents for clarity and accuracy.
- Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure.
If you are passionate about providing outstanding service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Work Location: In person
Salary : $14 - $15