Marketing Communications Coordinator

Job Summary

The Communications Coordinator at Happy Hollow Club is a creative, hands-on team member responsible for producing the day-to-day content and communications that keep members and prospective members informed and connected to the Club. Reporting to the Director of Club Experience, this role carries out communication plans across social media, website, email, and printed materials.

This role brings the Club's story to life through graphics, photography, video, and clear writing, ensuring every message reflects HHC's standards, values, and tone for our 1,100 member families.

This position is 30-40 hours a week and requires a flexible schedule, including occasional evenings, weekends, and holidays to cover Club events. To be considered, applicants must submit their resume, including a link or PDF of their portfolio of work.

Why Happy Hollow Club

Happy Hollow Club is one of the Midwest's premier private clubs, known for its rich tradition, engaged membership, and commitment to excellence. The Communications Coordinator position offers a unique opportunity to tell the story of a vibrant Club community while growing a career in communications, design, and hospitality.

HHC is supported by strong department leaders across golf, racquets, fitness, food and beverage, aquatics, agronomy, and facilities. The coordinator works alongside these teams and the Director of Club Experience, gaining hands-on experience across a wide range of events, programs, and member touchpoints.

Key Areas of Responsibility

Content Creation

• Capture and edit high-quality photos and short-form video at Club events, activities, and amenities.
• Create and maintain graphics for email, social media, website, and communications, following HHC brand standards.
• Design collateral such as brochures, cards, fliers, and other printed or digital materials.
• Maintain an organized library of photos, video, templates, and brand assets.

Social Media

• Create and schedule posts across all Club social media channels, creating and following a social media calendar.
• Monitor comments, messages, and online activity, and escalate concerns to the Director of Club Experience.
• Encourage members and staff participation on social media.

Member Communications

• Build, schedule, and send member emails and newsletters based on the Club's communication calendar.
• Coordinate with department heads across golf, racquets, fitness, food and beverage, aquatics, and youth programs to gather information, photos, and deadlines.
• Help write and proofread clear copy for posts, emails, newsletters, and announcements that reflect HHC's tone.
• Make regular updates to the Club website, including event listings, photos, menus, and news.

Events, Reporting, and Club Culture

• Attend and cover Club events, including occasional evenings and weekends, to capture content and support the member experience.
• Track performance metrics for email, social media, and website, and share monthly reports.
• Model the Club's core values: Spirit of Welcome, Commitment to Excellence, Community and Connection, Tradition and Innovation, and Family First.
• Perform other duties as assigned.

Education and Experience

Candidates must meet one of the following:

• Experience path: At least 3 years of experience in marketing, communications, graphic design, social media, or a related field.
• Education path: Current college student or recent graduate, with at least 2 years of experience in marketing, communications, graphic design, digital media, or a related field.

All candidates must also have:

• High school diploma or GED required.
• Customer service experience.
• Graphic design experience.
• A portfolio of design, photo, video, or social media work is required to be submitted with the application.

Knowledge, Skills, and Abilities

• Proficiency in Canva and Microsoft Office (Word, Excel, and PowerPoint).
• Strong writing, proofreading, and verbal communication skills, with close attention to detail.
• Excellent listening skills and ability to collaborate with a team.
• Strong organizational skills.
• Ability to take initiative and see projects through to completion.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays for Club events.
• Ability to stand and walk for extended periods, lift up to 25 lbs of camera or event equipment, and work outdoors in varying weather.

Preferred Qualifications

• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere) or similar design and video tools.
• Experience with email platforms, and website content management systems, such as WordPress.
• Experience working from a content or social media calendar.
• Event support experience.
• Private club experience is helpful but not required when the candidate brings strong creative, communication, and service instincts.

Happy Hollow Club is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to such characteristics.

Pay: $20.00 - $25.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• What experience, skills, and/or qualities make you a great fit for this position?
• Are you available to work a schedule of 30-40 hours per week that varies with the Clubs event calendar? Please note any scheduling limitations, such as a class schedule.
• Describe a piece of content you created that you are proud of and how you approached it.

Work Location: In person

Salary : $20 - $25