What are the responsibilities and job description for the Inbound Sales Representative position at Happy Hive Pest Management?
Read This First
This is not a customer service-only role.
This is a performance-based sales position for someone who:
- Wants to earn based on results
- Is comfortable taking control of conversations
- Understands how to guide customers toward decisions
If you’re looking for a low-pressure, clock-in/clock-out job—this is not the right fit.
About the Role
We generate inbound leads daily from customers actively looking for service.
Your role is simple:
Convert inbound opportunities into booked customers
No cold calling.
No chasing leads.
No guesswork.
You will:
- Answer inbound calls and respond to new leads
- Identify customer needs quickly
- Recommend the right solution
- Confidently guide the customer to a decision
What Makes This Role Different
Most companies hire people to “answer phones.”
We don’t.
You are responsible for the outcome of every lead you handle
That means:
- You don’t just provide information
- You guide the conversation
- You help the customer make a decision
That’s not pressure—it’s professionalism.
Compensation
- $18–22/hr base (based on experience)
- Commission on all closed sales
- Performance-based bonuses
Typical earnings: $45,000–$70,000 annually
Top performers earn significantly more
Schedule
Full-time position (35–45 hours/week)
Core hours are Monday–Friday during business hours, with additional availability as needed based on demand.
This is a performance-driven role where responsiveness to incoming leads is critical.
What You’ll Be Measured On
- Close rate (% of leads converted)
- Speed to lead (response time)
- Revenue generated per lead
- Call quality and professionalism
Everything is tracked.
Ideal Backgrounds
- Inside sales / inbound sales
- Call center sales
- Customer-facing roles with sales components
- Home services (HVAC, roofing, pest, etc.)
What We’re Looking For
- Strong verbal communication skills
- Confidence on the phone
- Ability to handle objections
- High sense of urgency
- Coachability (you take feedback and improve quickly)
- Accountability for results
This Role Is NOT For You If:
- You avoid asking for the sale
- You are uncomfortable with performance metrics
- You prefer low expectations and minimal accountability
- You struggle to stay focused in a fast-paced environment
Growth & Advancement
We promote from within.
Top performers can:
- Increase earnings significantly
- Help refine the sales process
- Grow into leadership roles as the company scales
About Us
Happy Hive is a fast-growing, locally owned pest management company serving the Greater Cincinnati area.
We are building a high-performance team, not just filling positions.
- Clear expectations
- Strong systems
- Performance-based rewards
- Real opportunity for growth
How to Apply
Submit your application and answer the following:
- Describe a time you influenced a customer decision
- What are your income goals over the next 12 months?
- Why does a performance-based role appeal to you?
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
- Work from home
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- English (Required)
Location:
- Cincinnati, OH 45244 (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Hybrid remote in Cincinnati, OH 45244
Salary : $45,000 - $70,000