Sales Operations Manager

Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.

HVA is seeking a Sr. Sales Analytics Manager to lead overall sales analytics operations and oversee the commission process. This role is responsible for delivering data-driven insights to support strategic decision-making, optimizing sales performance through reporting and analysis, and ensuring the accurate and timely execution of commission plans.

Primary Responsibilities

• Lead end-to-end Sales Analytics operations, including quota setting, territory planning, KPI development, and compensation program execution.
• Oversee the commission process (monthly and quarterly), ensuring accuracy, consistency, and timely payouts.
• Establish, standardize, and optimize sales operations processes, guidelines, and governance to improve efficiency and scalability.
• Analyze sales performance across regions, teams, and partners; deliver actionable insights to inform strategic decision-making.
• Evaluate and refine compensation structures (e.g., MBOs, incentive programs) to align with business objectives and drive performance.
• Enhance data-driven sales management by improving reporting systems (POS, sell-out, STEP reports) and supporting CRM and Power BI integration.
• Identify operational gaps and lead continuous improvement initiatives to strengthen data integrity, streamline processes, and increase overall effectiveness.
• Act as a key liaison between Sales teams and HQ, ensuring alignment on targets, performance tracking, and strategic priorities.
• Lead, mentor, and develop the Sales Analytics team, including performance management, coaching, and capability building.

Minimum Qualifications

• 7 years of experience in Sales Analytics, Commercial Operations, or a related field.
• Demonstrated experience managing sales targets, compensation programs, and performance tracking systems.
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear business insights.
• Hands-on experience with CRM platforms and data visualization tools (e.g., Power BI).
• Ability to operate independently and lead initiatives in a fast-paced, dynamic environment.
• Excellent communication and stakeholder management skills, with experience collaborating across Sales teams and HQ.
• Bilingual proficiency in English and Korean.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.

Desired Qualifications:

• Experience working within a Korean organization or prior expatriate (overseas assignment) experience.
• Background in field sales or regional operations with a strong understanding of market dynamics.
• Proven leadership experience managing teams and driving organizational improvements.
• Experience building or enhancing data-driven decision-making frameworks.