Repair/ Quality Engineer

Title: Repair/ Quality Engineer

Location: Englewood, NJ- 5 days in office 

Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.

Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC’s engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation. The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance.

Key Responsibilities: 

• Perform initial screening and basic functional checks on incoming units
• Identify obvious issues or simple conditions that can be resolved before repair
• Support repair workflow by preparing units, organizing information, and performing basic diagnostics
• Conduct quality checks on completed repair units to ensure they meet internal standards
• Document inspection results and update system records accurately
• Assist with failure analysis for repeated issues and provide feedback to engineering
• Inspect packaging quality and verify final shipment readiness
• Collaborate with repair staff, engineering, logistics, and warehouse teams as needed
• Maintain checklists, guidelines, and standard procedures for inspection work
• Support process improvements related to efficiency, quality, and documentation compliance

Qualifications:

• Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field
• Basic understanding of electronic components (e.g., resistors, capacitors, diodes)
• Ability to use multimeters and basic diagnostic tools
• Strong attention to detail and problem-solving skills
• Ability to follow technical checklists and standardized procedures
• Proficiency with Microsoft Office and basic system data entry
• Bilingual (Korean/English) preferred but not required

Role Impact

This position strengthens HTCC’s repair workflow by improving intake accuracy, reducing rework, and ensuring consistent quality in the repair and shipping processes. The role contributes directly to customer satisfaction and operational efficiency by supporting both repair activities and quality assurance mechanisms.

Physical Demands:

•  Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. The position also involves periods of standing and walking during client visits and events.

Hanwha Vision America provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.