What are the responsibilities and job description for the Repair Quality Engineer position at Hanwha Vision America?
Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.
Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC’s engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation.
The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance.
Major Functions / Accountabilities
- Perform initial screening and basic functional checks on incoming units
- Identify obvious issues or simple conditions that can be resolved before repair
- Support repair workflow by preparing units, organizing information, and performing basic diagnostics
- Conduct quality checks on completed repair units to ensure they meet internal standards
- Document inspection results and update system records accurately
- Assist with failure analysis for repeated issues and provide feedback to engineering
- Inspect packaging quality and verify final shipment readiness
- Collaborate with repair staff, engineering, logistics, and warehouse teams as needed
- Maintain checklists, guidelines, and standard procedures for inspection work
- Support process improvements related to efficiency, quality, and documentation compliance
Knowledge, Skills & Requirements
- Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field
- Basic understanding of electronic components (e.g., resistors, capacitors, diodes)
- Ability to use multimeters and basic diagnostic tools
- Strong attention to detail and problem-solving skills
- Ability to follow technical checklists and standardized procedures
- Proficiency with Microsoft Office and basic system data entry
- Bilingual (Korean/English) preferred but not required