What are the responsibilities and job description for the Cashier/Stocker position at Hansen's IGA Market?
Job Details
Cashier/Stocker
Our cashiers/stocker play a critical role in providing premier customer service. As the most visible of our associates, they greet our customers and answer their questions in a friendly manner. We rely on them to ensure the correct price is charged for each item sold, provide the correct change, and handle other forms of currency. They ensure our products are properly displayed on store shelves and in cases. At times, cashiers/stockers may temporarily leave a task to walk a customer to another area to locate a product, answer their questions, provide a product recommendation, or unload trucks. The desire to help others, take on other duties, and work on a team is key to this role’s success.
Duties & Responsibilities
- Provides premier customer service, including greeting customers and answering their questions.
- Weighs and scans products.
- Accepts payment and provide change and receipts when appropriate.
- Handles cash and other forms of tender accurately.
- Bags products when necessary.
- Answering questions about products and services.
- Maintains a neat and clean register area.
- Assists in other duties as assigned.
- Operates back-room equipment, including pallet jack, baler, compactor, and scrub machine.
- Ensures that product is within date and rotate and display product according to the appropriate planogram.
- Assists with unloading product from trucks and organizes stock room.
- Fills assigned section as needed.
- Assists with the maintenance of the shelf set.
- Cleans cases and shelves, and mop and sweep the sales floor, stock rooms, and coolers.
- Assists with other duties as assigned.
Qualifications
- At least 16 years of age.
- Ability to deliver friendly, courteous, prompt customer service.
- Ability to read, write, and do simple math problems.
- Ability to interpret and follow instructions.
Preferred Qualifications
- Ability to work well with others and be an effective team member.
- A passion for serving people.
Work Conditions
Cashiers perform their duties primarily at the front end of the store, with exposure to outside weather conditions at times. Work involves standing at a register for prolonged periods, repetitive arm and hand movements, moving and lifting product, and continuous interaction with customers and fellow associates.
Grocery stockers perform their duties primarily in the grocery department and in the back room. They may be exposed to various temperatures and work environments. Work involves walking and standing, and lifting, moving, carrying, and stocking product. The position requires frequent interactions with customers and fellow associates.
