What are the responsibilities and job description for the Warehouse Supervisor position at Hankook & Company ES America?
Job Title: Warehouse/Logistics Supervisor
Department: Warehouse/Shipping
Shift: Days/Nights with some tasks being outside of the regular work schedule
Job Location: On-Site
JOB SUMMARY:
The Warehouse/Logistics Supervisor is responsible for overseeing daily warehouse, shipping, logistics operations, ensuring safe and efficient receiving, storage, picking, and shipping activities. This position leads warehouse employees, coordinates daily workload, maintains inventory accuracy, and ensures customer shipments are completed safely and on time. The Warehouse/Logistics Supervisor will work closely with Warehouse Coordinators, Production, Supply Chain, Transportation, Customer Service, and external carriers to support overall warehouse performance.
RESPONSIBILITIES & DUTIES:
Warehouse Operations:
- Supervise daily warehouse operations, including receiving, put-away, picking, staging, loading, and shipping.
- Assign daily tasks and priorities to warehouse employees based on shipment schedules and operational needs.
- Monitor workflow and adjust manpower to meet daily shipment and receiving requirements.
- Ensure products are properly staged and loaded according to customer and transportation requirements.
- Monitor dock activities and coordinate truck arrivals, loading, and departures.
- Maintain an organized and efficient warehouse layout.
- Must be available to work assigned shifts, including weekends or overtime when required by business needs. Also must be available when either Day shift or Night shift is needed.
Inventory Management:
- Monitor inventory accuracy and investigate inventory discrepancies. To be responsible for inventory accuracy on designated shift.
- Ensure proper scanning, labeling, location control, and material movement.
- Coordinate inventory transfers and rework activities as required.
- Work with Supply Chain and Manufacturing teams to resolve inventory and material availability issues.
Team Leadership:
- Supervise and support warehouse employees and provide daily direction.
- Monitor employee attendance, performance, and productivity.
- Provide training and coaching to warehouse employees.
- Support onboarding and training of new employees.
- Communicate operational expectations and safety requirements clearly to the team.
Safety & Compliance:
- Enforce all company safety policies and OSHA requirements.
- Ensure proper forklift and material-handling procedures are followed.
- Conduct regular safety checks and immediately address unsafe conditions or behaviors.
- Report accidents, injuries, equipment damage, and safety concerns according to company procedures.
- Ensure warehouse equipment is operated safely and maintained appropriately.
Transportation & Customer Support:
- Coordinate with carriers regarding pickup schedules, appointments, BOLs, and shipment requirements.
- Monitor daily shipment status and address delays or transportation issues.
- Support customer-specific requirements for customers such as AutoZone, GM, Nissan, TruckPro, and other accounts.
- Communicate shipment issues and recovery plans to management and relevant departments.
Systems & Reporting:
- Maintain accurate warehouse transactions in SAP or other ERP/WMS systems.
- Review shipment, receiving, inventory, and productivity reports (Daily).
- Provide daily operational updates and escalate significant issues to management.
- ADP Time Management
- Identify opportunities to improve warehouse efficiency, productivity, and cost.
QUALIFICATIONS & SKILLS:
- Strong understanding of shipping, receiving, inventory, and warehouse operations.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong communication and problem-solving skills.
- Ability to lead and motivate a diverse warehouse team.
- Communication: Including active speaking/listening, reading/writing skills in accordance with standard business practices and decorum
- Critical Thinking / Troubleshooting: Using logic and reasoning to identify problems as well as the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Details: Must have attention to details for all areas of work
- Computer Skills: Basic knowledge of computers including Internet browsers and the ability to learn other programs
- Ethical Behavior: Must maintain the highest ethical standards in the conduct of company affairs; must conduct business with integrity and comply with all applicable laws in a manner that excludes considerations of personal advantage or gain
PHYSICAL REQUIRMENTS:
- Ability to stand and walk for extended periods.
- Ability to lift and move materials as required by the operation.
- Ability to work in a warehouse environment.
- Ability to operate or oversee the operation of material-handling equipment.
EDUCATION & EXPERIENCE:
- 3 years of warehouse, distribution, or logistics experience.
- 1 year of supervisory or team-lead experience preferred.
- Experience with warehouse management systems, ERP systems, or SAP preferred.
- 2 years forklift/reach truck experience preferred. (Working Supervisor).
- High school diploma or equivalent required.
- Experience working with hazardous substances is strongly preferred
- Inbound and outbound experience preferred
- Must be able to pass the forklift skills test
REQUIRED COMPETENCIES:
- Production Process
- Mechanical Understanding
- Detailed Document Reading
- Excellent Time Management
- Transportation Methods
- Strong Mathematical Skills
WORK ENVIRONMENT/PHYSICAL DEMANDS:
- This position works in a manufacturing setting. This role routinely uses standard warehouse equipment such as hand trucks, box cutters, and tape dispensers.
- Must be available to work assigned shifts, including weekends or overtime when required by business needs. Also must be available when either Day shift or Night shift is needed.
- While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl.
- The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 25 pounds and frequently lift and/or move objects up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- This position may work with hazardous materials where personal protective equipment (PPE) is necessary and specific procedures must be followed to adhere to safety regulations.
Travel:
- No travel required
Benefits:
- Medical
- Dental
- Vision
- 401K with company match
- Company Paid Life Insurance
- Paid time off
- Up to 10 Holidays
Hankook & Company is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, Hankook & Company is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. All job functions are subject to modification.