Senior Community Manager, LIHTC

Hankin Apartments has an excellent opportunity available for a dedicated and experienced Community Manager to oversee the daily operations of three 62-and-over LIHTC (Low-Income Housing Tax Credit) residential communities located in the Exton and Phoenixville, PA area. The ideal candidate will combine strong organizational and interpersonal skills with a solid understanding of affordable housing compliance, resident relations, and facility management.

Position responsibilities:        

• Manage the overall operations of three senior (62 ) LIHTC properties, ensuring compliance with all local, state, and federal housing regulations.
• Ensure properties are prepared to excel at all property inspections, including agency and REAC, conducts and documents annual unit inspections as well.
• Oversee leasing activities, including marketing, applicant screening, move-ins, recertifications, move-outs and managing wait lists.
• Implement policies and procedures to effectively manage LIHTC properties.
• Maintain detailed resident and property records in accordance with LIHTC and Fair Housing guidelines.
• Ensure that all compliance covenants and supportive service requirements are consistently met
• Supervise on-site maintenance and administrative staff, ensuring timely completion of work orders and preventive maintenance schedules.
• Conduct regular property inspections to maintain curb appeal, safety, and compliance with housing quality standards.
• Proactively manage housing partner subsidy programs /relationships particularly as it relates to rental housing subsidy, rent increases and inspections.
• Prepare and manage operating budgets, monitor expenses, and ensure financial goals are met.
• Coordinate with corporate office and vendors for capital improvements and contract services.
• Coordinates resident events such as holiday parties, wellness events, monthly events.
• Foster positive relationships with residents, addressing concerns promptly and maintaining a supportive, respectful community environment.
• Ensure timely rent collection, manage delinquencies, and prepare financial and occupancy reports.
• Stay informed about LIHTC compliance updates and participate in required training and certifications

Qualifications:

• 8 years of property management experience, affordable housing (LIHTC) community experience required.
• Strong knowledge of LIHTC regulations, Fair Housing, and HUD guidelines.
• Excellent communication, organization, and leadership skills.
• Exceptional customer service and listening skills.
• Commitment to quality and integrity.
• Strong financial analysis, budgeting and accounting skills.
• Proficiency in property management software (Yardi highly preferred).
• Ability to travel between Exton and Phoenixville properties as needed.
• Associate or bachelor’s degree in business, property management, or related field preferred.
• TCS (Tax Credit Specialist), Certified Occupancy Specialist (COS) or LIHTC compliance certification strongly preferred.
• Exceptional customer service and listening skills.
• Leadership and Supervisory skills.
• Strong accounting skills.
• Commitment to quality and integrity.
• Strong written and verbal skills.
• Excellent time management.
• Strong Leadership Skills, Effective delegation and Supervisory skills.
• Strong financial analysis, budgeting and/or accounting skills.
• Proficient in Microsoft Office Suite, industry software systems and Yardi.
• Excellent time management.

We offer a competitive compensation and benefits package including medical, dental, vision, short-term disability, life insurance and 401k with 6% match offered. Salary range $70,000 - $80,000 per year

Hankin Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.